THE F IRST YEAR THROUGH THE LENS OF THE PAYROLL INDUSTRY
Contents
Executive summary
4
Introduction
6
Background
8
Research findings summary
10
Communications
11
Looking ahead
12
Snapshots from the viewing service
13 13 13 14 14
Acas
BP
Equality and Human Rights Commission
Virgin Money
Viewing service statistics
16
Compliance and enforcement
17
Case studies from payroll
19 19 19 21
Case study 1 - private sector
Case study 2 – software development
Case study 3 – public sector
Challenges and concerns
22
Conclusions and recommendations
24
3
THE CHARTERED INSTITUTE OF PAYROLL PROFESSIONALS
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