COMMUNICATING WITH COCHRAN
Service is a key component to the success of many endeavors in which an organization will undertake. We are fortunate to have a Medical Staff that provides a variety of services which has proven to be elemental in the care that Opelousas General Health System is committed to offer our patients and the surrounding communities. On January 30th, our 3rd annual Hall of Fame Gala was held where we honored six individuals that have dedicated a large part of their lives to the service of others.Dr. Calvin White, Dr. Daniel H. Buller, Dr. John Kempf, Dr. George Bour- geois, Ms. Margie Quebedeaux, and Mr. Darryl Wagley. Through their heartfelt compassion, hard work and determination, these six individuals have provided us with a solid foundation that will allow us to continue their legacy of provid- ing excellent service to our patients. I would like to close with a quote from another great individual and leader that dedicated his life to the service of others. Dr. Martin Luther King, Jr., said “Everybody can be great because everybody can serve.”
The following physicians were recognized by the patients for the following months in our Patient Satisfaction Surveys. Congratulations to each of you for a job well done!!
Dr. Hunt DeBlanc Dr. Michael Felton Dr. Guy Godeaux Dr. Albert Gros Dr. Kevin Karam Dr. Mark Lemaire Dr. Mark Olivier Dr. Chad Rossitter November 2019
Dr. Eric Amy Dr. Damian Badeaux Dr. Mia Ben
Dr. Damian Badeaux Dr. Greg Glowacki Dr. Guy Godeaux Dr. Jason Fontenot Dr. Mark Lemaire
Dr. David Clause Dr. Hunt DeBlanc Dr. Guy Godeaux Dr. Thomas Jarnigan Dr. Kevin Karam Dr. Chad Matthews Dr. Kerry Thibodeaux Dr. Kaylan Veerina Dr. George “Ray” Williams
Dr. Rachael Tate Dr. Jason Trahan
FIRST BABY OF THE DECADE
We welcomed the first baby of 2020 on January 2nd and presented her parents with a New Year gift. Amora Rose Edmond was born at 3:44 a.m. weighing in at 7 lbs., 5 oz. She was welcomed by her parents Rachael Ricker and Daniel Edmond. Dr. Thomas Jarnagin delivered Baby Edmond and her pediatrician is Dr. Carmen Koubicek. Pictured with the family from left: Dr. Carmen Koubicek, Rochelle Disotell, RN, Dr. Thomas Jarnagin and Vickie Couvillion, Director of Women’s Services.
2020 HALL OF FAME
Thursday, January 30, Opelousas General Health System celebrated six remarkable inductees during the Third Annual Hall of Fame Gala. Dr. George Bourgeois, Mr. Darryl Wagley, Dr. Daniel Buller, Margie Quebedeaux, Dr. John Kempf and Dr. Calvin White. were honored. We would like to extend a special thanks to our sponsors! Compass Health, Morrow, Morrow, Ryan, Bassett & Haik, LHC Group, C&B Pumps & Compressors, Radiology Associates of Opelousas and The Wound Treatment Center.
PHYSICIAN SPOTLIGHT Dr. Eliza Tate
Family Medicine FEBRUARY 2020
Where are you originally from? I was raised in Port Barre and graduated from Port Barre High. I went to undergrad at LSU-E and LSU-A, worked for LabCorp in Lafayette for 18 months as a service representative, then went to medical school at LSU Health Sciences Center in Shreveport. I completed my residency training at LSU Family Medicine Clinic and Rapides Regional Medical Center in Alexandria. Why did you choose OGHS? My goal was always to come home to serve the people from my hometown and surrounding areas. After being away for so long for school and residency, it has been wonderful to be welcomed back to serve that purpose. What is your favorite thing about working at OGHS? The friendly atmosphere at OGHS is refreshing. Everyone seems to take pride in their jobs, and this makes it a pleasant place to work. What do you enjoy most about being a physician? I love to teach my patients. I believe that patients are more motivated to follow their treatment plans if they understand the way that diseases and medicines work.
What would you like everyone to know about you? My goal is to treat every patient like family.
What do you like to do in your free time? I love playtime with my kids, camping, hunting, and fishing.
2020 LIVE 4 LIFE HEALTH FAIR
Thank you to the community members, vendors and employees who joined us on January 11th for our 2020 Live 4 Life Health Fair! Participants got to engage in a variety of free and low-cost health screenings to start their year off on the healthiest way possible! Thank you to the physicians that participated.
Opelousas General Health System celebrated the life and legacy of Dr. Martin Luther King, Jr., Monday, January 20th during a special program held in the Auditorium. Shelton Anthony, Director of Environmental Services & Outpatient Lab and Tracey Antee, Foundation Director hosted the event. Pastor Chris Lazard of Spirit of Elijah Life Institute Church provided the invocation while Kenneth Cochran, OGHS President & CEO and Dr. Mia Ben, Pediatrician provided remarks. The participants were entertained by Timesha Frilot, Admit Counselor, who sang “I Believe” by artist, Fantasia Barrino. DR. MARTIN LUTHER KING JR. DAY PROGRAM
DR. BLANCHARD’S RETIREMENT
We would like to congratulate Dr. Gary Blanchard on his retirement. His staff held a luncheon in his honor in November 2019. Pictured seated from left: Dr. Hunt DeBlanc, Dr. Gary Blanchard, and Racquel Gradney, FNP-C. Pictured standing from left: Andrea Philippi, Ashley Lopez, Crystal May, Lisa Quebedeaux, Debra Matte, Lynn Lavergne and Sheree Fontenot.
Opelousas General Health System invites you to attend our Doctors’ Day Luncheon Tuesday, March 31st 11:30 am to 1:00 pm OGHS Auditorium Physicians and Spouse/Guest are invited to attend! Menu Service Awards Presentation will begin at 12:30 pm Avocado Caprese Salad Crawfish Bisque or French Onion Soup Prime Rib
Sweet Potato Souffle
Oven-Roasted Vegetable Blend
3-Layer Chocolate White Mousse Cake or Black Cherry Ricotta Style Cheesecake
RSVP to Nicole Savoy by March 20 948-5168 Also, please call Nicole if you would like to get your car washed!
Appropriate Use Criteria (AUC) CMS Requirements and CareSelect Application 12-2-2019 Upcoming CMS regulations will require providers to consult a Clinical Decision Support Mechanism (CDSM) before submitting out-patient, ED, or observation orders for CT, MRI, Nuclear Medicine, or PET scans. Beginning Dec. 11 th for observation/outpatients and Dec. 16 th for ED patients, OGHS will begin using the CareSelect application to meet these requirements . CareSelect will be embedded within Cerner and will automatically pop up any time an advanced imaging order is placed that meets the CMS requirement. Once you place the order and assign a diagnosis as usual, the screen below will appear. The order/indication combination will be scored numerically between 1 and 9, with 9 representing the study with the best match. The display will also contain alternate imaging studies to consider. At this time, you may confirm or cancel the original order choice or replace it to one of the suggested exams. Once confirmed, the CareSelect window will close and you can proceed with your normal workflow.
If the order is being placed as a “Future Order” to be scheduled, once CareSelect closes the order details window will appear as normal and the future order “Yes” can be selected. This will send the order and billing modifiers to the scheduling queue to act as proof that the CDSM was consulted.
Please call (337)594-3911 option 2 for any questions or issues.
WORKPLACE VIOLENCE POLICY
Unfortunately in today’s world, violence in the health care settings is becoming a focus of concern for many organizations. According to The US Department of Labor, workplace violence is being defined as an “action (verbal, written, or physical aggression) which is intended to control or cause, or is capable of causing, death or serious bodily injury to oneself, or others, or damage to property.” Workplace violence encompasses any unacceptable behavior including verbal and physical aggression. Opelousas General Health System is committed to addressing this issue in order to provide an environment of safety for our staff, physicians, patients and visitors. To accomplish this task, the EOC Committee revised the Workplace Violence Policy to reflect these concerns and presented it to the Board, where it was recently approved. In an effort to advance this policy, OGHS is currently working on the following: proper signage to post throughout the facility informing patients and visitors of an expected code of behavior, developing a program for De-escalation Training and developing, with Cerner’s assistance, the ability to “flag” a patient’s chart if they have a history of violence allowing the physician to place the necessary order (see pics). All employees and physicians are expected to report inappropriate behavior, verbal or physical, to the nursing supervisor or security. Any report of workplace violence will be investigated and the appropriate response will be determined based on this investigation. For employees who have experienced workplace violence, psychological counseling is offered through EAP.
CONGRATULATIONS DR. LORI GAUTREAUX
We would like to congratulate Dr. Lori Gautreaux, Internal Medicine for receiving the “Small Practice Momentum Award” from Blue Cross and Blue Shield of Louisiana’s Quality Blue Program. This award recognizes clinics that made the greatest overall improvements on quality care measures. The award was presented to her at the recent collaborative meeting held in Baton Rouge in November. For more information about this award, visit https://www.opelousasgeneral.com/en/blog-details/142
DR. CLAUSE & DR. BACILLA SPEAK AT CHAMBER LUNCH & LEARN
We would like to thank orthopedic surgeons, Dr. Phillip Bacilla and Dr. David Clause for speaking on December 4th at the St. Landry Chamber of Commerce Lunch & Learn held in the OGHS Auditorium. They spoke about Mako Robotic-Arm Assisted Technology and how it benefits patients undergoing joint replacement surgery. Pictured with Dr. Clause is Raquel Manuel, St. Landry Chamber CEO and Deanna LeJeune: not pictured Dr. Phillip Bacilla.
In order for any organization to succeed, proper communication and effective teamwork is vital. In healthcare, these skills are especially essential. Patient safety, positive outcomes, and decreased adverse events is always our top priority. Effective communication and teamwork was recently demonstrated in ICU. Tammy Tate, Respiratory Therapist, noticed that a patient was more awake, responding to communication and breathing well above the ventilator. She shared this information with Dr. Raza while he was making morning rounds. Because Dr. Raza always encourages input from staff members, she was very comfortable in approaching him with her assessment of the patient’s current health status. OGHS TEAM WORK!
Because of Tammy’s willingness to communicate her evaluation of the patient to Dr. Raza, the patient was given a spontaneous breathing trial instead of undergoing a tracheostomy. The patient responded remarkably to the breathing trial and was extubated later that day, completely changing the course of her treatment and hospital stay. Effective communication and teamwork are an essential tool for constructing a more successful and patient centered health care delivery system. This is one example of OGHS’s mission of providing high quality health care to the patients that we serve. Pictured from left: Hope LeJeune, Dr. Amer Raza, Pulmonary & Critical Care Medicine, Marjorie Leday & Tammy Tate.
We would like to thank Dr. Andrew Sicard, General Surgeon, for speaking at the WellnessWorks Holiday Employer Luncheon on December 3rd. He spoke about hernia repair using traditional methods versus the new daVinci robotic method.
Brittany Fortie, NP at Centre de la Vie, recently facilitated a Hematology Guidelines Luncheon to provide recommendations for primary care providers and to assist Centre de la Vie in triaging hematology consults. Pictured above are April Davy, LPN; Luke Leonards, NP; Dana Sonnier, LPN; Ashley Lopez, MA; Felicia Joseph, NP; Brittany Fortie, NP; Renee Fontenot, Centre de la Vie Director; Debra Matte, LPN; Racquel Gradney, NP; Rachael Cunningham, NP; Barbara LeDay, NP; Cindy Sereal, Centre de la Vie Practice Supervisor and Sam Zaunbrecher, Director of Oncology Satellite Services at Lafayette General Medical Center. Dr. Constance Cole Blunt is not pictured, but was present and contributed in the discussion.
On Saturday, December 14th, in the Main Campus Auditorium, OGHS hosted a Pediatric Skills Lab organized by Julia Dupree, Clinical Director of Inpatient Services, Shantelle Savant, Director of Education, and Mary Fontenot, Clinical Coordinator of the Nursery. The station presenters included Pam Major, RN and Joy Marmillion-Egby, RN. Nursing staff from 4North attended the Pediatric Skills Lab to expand their knowledge in order to provide the highest level of care to our pediatric patients. Five stations were provided, each reviewing necessary skills required when providing pediatric care. A total of 16 nurses attended including LPNs and RNs from 4North. Each participant was provided with an informational packet for future reference. Physicians who participated in the lab included Dr. Carmen Johnson, Dr. Jessica Blanding and Dr. Mia Ben.
Adenike (Nike) Tinubu, MD
Gerard Ballanco, MD
Medical Executive Committee
Supraja Yeturi, MD Kenneth O’Neal, MD
Hospital Based Committee
Critical Care Ad Hoc Meeting
Ty Hargroder, MD
General Medical Staff
Richard Harmon, MD
Michael Liu, MD
Christopher Fontenot, DO
Louis Kerkhoff, MD Michael Felton, MD
M.Andrew Sicard, MD Joseph Ryan, MD
Medical Executive Committee
Marc Saad, MD Kristen Sager, MD Pediatric Committee
Damian Badeaux, MD
Randal Pilgrim, MD
Jason Trahan, MD
LaToya Kelly, MD
Lisa Menuet, MD
Noah Oliver, DPM
Medicine / P&T Committee
David Clause, MD Craig Greene, MD
JOURNEY TO EXCELLENCE OR
Welcome to the Medical Staff: Dr. Steve Morgan, Emergency Medicine, Dr. Daniel Kim, Ophthalmology and Dr. John M. Rainey, Family Medicine. Congratulations to the following physicians who were caught Steppin’ to Service and demonstrating S.E.R.V.I.C.E. Excellence: Dr. Jason Fontenot, Dr. Scott Parks, Dr. Jason Trahan, Dr. Lee Ellender, Dr. David Clause, Dr. Albert Gros, Dr. Carmen Johnson and Dr. Scott Boagni.
“Liz, the surgery nurse was so kind and understanding. Dr. Gros made the procedure go smoothly. Monique, my nurse, was a very good caregiver. She treated me with respect and compassion and attended to my needs before and after my procedure. She was also very kind and attentive to my wife’s needs and concerns.” “I know the emergency department is very busy, but both the nurse and the nurse practitioner were well mannered and expressed so much concern for me. I greatly appreciate it!” “Everyone was great, treated wonderfully by everyone from triage to Dr. Kevin Karam. Nurses, Sarah and Joseph, as well as the lady in Admit, were very nice. Security was very nice and polite as well.”
ANIZATIONAL PILLAR UPDATE
FUNDING OUR FUTURE
Amanda Fontenot, VP of Marketing and Physician Services has been very busy recruiting for the specialties of Neurology, General Surgery and Rheumatology. She has spoken to and met several candidates recently and has received a signed Letter of Intent from two Neurology candidates.
The Collins Family Clinic project is complete and their new office is open for business.
Retail Pharmacy/Meds to Beds Program continues to show positive growth with 6,657 prescriptions that have been completed YTD, along with 1,480 Meds to Beds referrals.
Main Campus 539 E Prudhomme St Opelousas, LA 70570
South Campus 3983 I 49 S Service Rd Opelousas, Louisiana 70570Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14
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