Technological and product support at Uteco North America We build trusting and lasting relationships with our customers, offering follow-on support that aims to increase efficiency and excellence in our systems’ performance. Our expert Customer Service teams are available to respond quickly and effectively to requests for maintenance, repairs and operational renovations to machinery and systems, both onsite and remotely . The Uteco team has a full range of technological and product support services that are vital to increasing the value of investment over the entire lifecycle of our products. Our final commitment to our customers is to offer training in how to use our products , organised at our Academy or through our partner locations. We believe in this training as fundamental to helping customer’s unlock their potential and get the most out of our products.
TRAINING
PARTS
SERVICE
Fully staffed service department to support North America. On-site services & maintenance to maintain highest performance. Full support from corporate office for technical process and commercial expertise. Personalized service contracts. On-line order process verification and tracking.
20,000 s/f facility located in Kennesaw Georgia consisting of a fully stocked parts department and manager. ERP tracking of over $2.5 milion in parts inventory. Fast shipping together with modern inventory management Original high quality spare parts from Uteco Converting S.p.A. Suggested spare parts inventories. Quickly and easily order your spare parts thanks to our qualified employees.
Demo center with latest printing equipment available for testing. Full time Process Engineer on site to assist and support for the optimization of the most complex process. Customized theorectical and applicative traininig for operators and maintenance managers. Specialist consultancy for the introduction of the new processes and plant use modification.
Optimization of turn-key solutions and just in time demonstrations.
Uteco Converting S.p.A. | 3400 Town Point Dr NW # 160, Kennesaw, GA 30144 – USA | www.uteco.com | Phone + 1 770.427.4100 I E-mail north.america@uteco.com
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