General Conditions for Courses Q.C.M. quality control management AG
1. Registration All course registrations are handled by our back office: Q.C.M. quality control management AG Eichholzweg 22-24 CH-3123 Belp
5. Weekend Premium For company internal courses conducted on weekends and Swiss Federal Holidays, a 50% surcharge will be included. 6. Services In the case of external courses, the trainer‘s travel and accommodation expenses and any additional expenses, which were paid in advance by QCM, will be subsequently invoiced to the customer with a handling fee of 3%. Course material and certificates as well as beverages, snacks, and lunch are included in the course fee for courses held at the QCM facilities in Bern-Belp. 7. Course Certificate Upon completion of the course, the participant will receive either a “Certificate of Attendance” or “Certificate of Achievement”. The certificate will be issued upon receipt of payment and the participant attended at least 90% of the course. For Part- 147 approved courses, a “Certificate of Recognition” will be issued upon passing of the examination. 8. Number of Participants Open courses are limited to 12 participants, however, there is also a minimum number of participants required in order for the course to be offered. 9. Course Language English, German, or French (depending on instructor availability).
Phone:
+41 31 960 40 60 +41 31 960 40 65
Fax:
E-Mail:
train@qcm.ch www.qcm.ch
Website:
2. Information Please contact our office using the details above for information or assistance concerning course confirmations, invoices, event dates, etc. 3. Course Confirmation You will receive confirmation of a course within 10 (ten) working days after registration. Issuance of confirmation constitutes a binding contract. 4. Course Fee Payment is due 10 (ten) days prior to commencement of the course. QCM charges a default interest of 5% per annum on all outstanding payments after the end of the due payment period. As a Swiss Company, our invoices are usually issued in CHF. For payment in other currencies, the exchange rate according to the date when the invoice was issued applies.
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www.qcm.ch
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