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ON THE MOVE TYLIN HIRES KIMBERLY KELSEY, PE, PMP, AS SECTOR MANAGER, WATER, NORTHWEST AREA TYLin, a globally recognized full-service infrastructure consulting firm, announced that Kimberly Kelsey, PE, PMP has been hired as sector manager, Water. In her role, Kelsey will lead TYLI’s local Water Sector Team in addition to strategic business development efforts to expand the Water sector in North America.
Kelsey joins TYLI with more than 26 years of progressive leadership and management experience, growing the regional water business and leading multi-disciplinary teams towards the successful implementation of large infrastructure projects. She most recently worked as a client account manager for a global engineering firm where she provided regional business development and growth leadership, as well as project management for municipal engineering
projects throughout various stages of planning, design, and construction. “Kimberly’s arrival signifies a pivotal milestone in our strategic vision, helping lead us to support the unique needs of clients in the U.S. Water market,” said Abe Khademi, P.E., TYLI senior vice president, Water, Americas. “We are thrilled to have Kimberly join the TYLin team as our water sector manager.”
a necessity to stay relevant, but to also understand that change takes time – it’s a delicate balance. ■ ■ Are there ways to provide “better than industry standards”? To provide better, you have to know what the industry is doing. Firm leaders should be engaged with industry organizations and have mechanisms to follow trends closely, especially for benefits and compensation. Being strategically proactive, rather than reactive to changing trends will save firms from playing catch-up constantly. It’s understood that exceeding industry standards for all benefits does not come without significant costs and firms have to remain fair and competitive for their clients and shareholders. However, to be the best to work for, staff must be a priority over the bottom line. ■ ■ Is your decision-making process transparent? If you take anything from this article, let it be this – be transparent. Two firms make the same decision, go in the same direction, and have identical missions – if one firm is led without transparency, it will not see the same level of success as the other because its staff will not feel engaged. As a father of five children, I often learn life’s toughest lessons through their eyes, and transparency doesn’t apply only to the office. It can be quite humbling to reflect on times where my lack of transparency at home created significant disappointment – the exact thing I seek to avoid in the office. As business leaders, we often make decisions that can have unintended consequences – reducing one benefit to provide for another, deferring the start of a company initiative, or simply changing the type of coffee in the breakroom. All could be considered minor decisions but, if done in a vacuum, could create significant frustrations that impact staff morale. If I convinced you that a small decision could make such an impact, think about what a significant decision could mean. Transparency drives success. Joseph Lauk, P.E. is a principal and vice president at Patel, Greene & Associates, LLC. Connect with him on LinkedIn.
JOSEPH LAUK , from page 3
we do the things we say we will do, particularly when no one is watching, and we do them to the best of our abilities. We talk about this often, make it known to our staff, and encourage everyone to think about our mission when making business decisions. Understanding that decisions need to be made with the bottom line in mind, but not simply to serve that number. With this approach we have been very successful in creating and maintaining a great working environment, while drawing the best talent in the industry. So, what can you do to craft your recipe? Like everything, start with your mission and lean on your principles, because why have them if you are not going to live them, right? Also, if you have not completed a strategic plan within the past five years – it is time to reassess because things are changing fast! From there, gather your leadership to discuss the following: ■ ■ Does your current blend of “ingredients” serve employee needs and expectations? What worked in the past may not work in the future. This requires consistent evaluating, assessing, and brainstorming. Our leadership relies on employer surveys, industry surveys, and feedback we receive directly from staff. As a growing firm, staff expectations can change rapidly. We encourage staff to share thoughts and ideas on topics including staffing levels, benefits, mentoring, community engagement, and especially the fun stuff like office happy hours and holiday parties. Additionally, we look to improve where we may have fallen short and conduct exit interviews because we can’t improve if we don’t know what to fix. ■ ■ Do you have leaders who can see the bigger picture and can ask the tough questions? Your organization needs diverse leaders who are engaged and willing to break status quo. Changes don’t have to come immediately or completely switch the direction of the firm, but conversations with new or unique perspectives will keep decision making meaningful. Executive management should encourage firm leaders to think about change as
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THE ZWEIG LETTER JULY 25, 2022, ISSUE 1450
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