Customer Management Proactive Engagement: Deliver
Collections & Revenue Assurance Predictive Analytics: Use data to forecast payment behaviors and implement proactive collections strategies. Personalized Recovery Approaches: Tailor collection methods to preserve customer relationships while improving recovery rates. Reduce Bad Debt: Implement smarter strategies to minimize bad debt and increase successful collections without losing valuable subscribers.
personalized experiences throughout the subscriber lifecycle, improving satisfaction and retention. AI-Driven Offers: Utilize predictive insights to present timely, relevant upsell and cross-sell opportunities. Increase ARPU & Reduce Churn: Maximize revenue per user (ARPU) and reduce churn with personalized retention offers based on AI-driven recommendations. Why Provenir? Real-Time Decisioning: Make informed decisions at every stage of the subscriber lifecycle with real-time data and AI-driven insights. Scalable & Flexible: Provenir’s platform scales with your business, integrating easily into your existing infrastructure with low- code deployment options.
AI-Driven Intelligence: Leverage advanced machine learning models and decisioning data to continuously optimize decisions and adapt to changing market dynamics. Global Reach: Provenir supports telecom providers worldwide, helping them meet local regulatory standards and deliver exceptional customer experiences.
Customer Impact: Africa’s largest mobile network provider: An additional 135% of high-risk transactions were stopped via fraud mitigation solutions, without adding friction to the application process Top 3 telco in the Nordics and Baltics regions: Decisions applications in <6 seconds, improving conversion rates $ growing the subscriber base
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