Each recession has different causes and attributing factors, which in turn present new challenges. As the coronavirus- driven recession is unprecedented, it is recommended that IT organizations develop contingency plans through the end of the year. The key to these plans is not whether the company can predict the timing of the downturn and recovery period, but whether the company can identify the signals indicating the appropriate time to begin the shift back to the office and a return to normal or even increased IT demand patterns. With that in mind, can IT develop an efficient approach to transitioning services back to a standard support model without any gaps in performance or availability? Cutting costs and complexity is necessary during the downturn, but it should not come at the expense of growth and innovation. This strategy brief offers guidelines and actions IT can take right now in core areas of the business to maintain smooth, undisrupted operations and protect the progress made thus far in your digital transformation initiatives. Our consultants propose their best ideas on how to weather the storm and ensure you have in place what you need to thrive afterwards.
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