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personnel within this group to deliver excellence.
We design develop, deliver, install and commission new and refurbished kitchens throughout the UK including the Channel Islands and Northern Ireland. We also assist with nationwide equipment “Roll Out” projects that often involve end-to-end solutions such as enabling M&E installation works and many of which also involve out-of-hours working. Even though we have been dealing with Whitbread for over 30 years,
Additionally, we’ve also created design templates for each of their brands based on small, medium and large catering facilities requirements to ensure we have a starting point for all projects and can deliver an expediated process for them. We also reach out to all nominated suppliers to get the latest confirmed prices, accessories and optional extras to accompany these templates. Master designs provided to them also show the layout, dimensions and M&E services as well as the current costs so that Michael Jessop, Kitchen Platform Manager can undertake his Site/Feasibility Surveys and apply for budgets.
we are never complacent and regularly review the customer
service we are providing to ensure we’re exceeding their expectations as a client. Last year, we created an internal group, Whitbread@Gratte who were responsible for managing this account end to end with roles and responsibilities allocated to key
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