Unified Communications as a Service (UCaaS)
Astound has two great offers to meet your business communication needs - Astound Hosted Voice and Ascend Unified Communications. Plus, take your communication to the next level with Cloud Contact Center. Our Unified Communications (UC) streamlines communication among employees, partners, and customers, reducing costs and enhancing business efficiency. Built on VoIP calling, UC integrates various communication methods, including phone calls, video conferencing, instant messaging, and voicemail.
Highly scalable solution that delivers:
BENEFITS OF UCaaS
• A feature-rich product at a competitive price-point • Desktop and Mobile App • Team Chat and Presence • SMS and MMS • Meetings with transcripts and insights • Voicemail, Visual Voicemail, and Voicemail Transcription • AI Assistant • Microsoft Teams integration • Cloud Contact Center • Advanced Multi-Line Hunt Group • Call Recording
Increased Productivity: By integrating various communication tools into a single platform, employees can switch seamlessly between calls, messages, and meetings, reducing downtime and improving workflow efficiency. Enhanced Collaboration: UC facilitates better teamwork through features like video conferencing, screen sharing, and instant messaging, enabling real-time collaboration regardless of location. Cost Efficiency: Consolidating communication services reduces the need for multiple vendors and systems, leading to lower operational costs and simplified management. Improved Customer Service: With integrated communication channels, businesses can respond to customer inquiries more quickly and effectively, enhancing customer satisfaction and loyalty. Scalability: UC solutions can easily scale with the growth of the business, accommodating new users and additional features without significant infrastructure changes. Mobility and Flexibility: UC supports remote work by allowing employees to access communication tools from any device, anywhere, ensuring they stay connected and productive.
• CRM Integration • Auto Attendant • Two Way Webfax
• File Backup and Collaboration • Call Reporting and Analytics • Archiving
ASTOUND BUSINESS SOLUTIONS
astoundbusiness.com
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