WHY YOU’RE EXPERIENCING CHURN INSTEAD OF GRATITUDE THE CURSE OF THE UNGRATEFUL EMPLOYEE
No matter how much someone loves their job, at the end of the day, most people come to work to get a paycheck. But providing steady income to your employees doesn’t mean they will automatically feel appreciated and stick around, and it shouldn’t! If you’re struggling with employee churn and an unhappy workplace, it’s time to look at how you can create a culture of gratitude. need to lead the charge. This doesn’t have to be a big production; a quick, genuine “thank you” when you’re passing through the break room can go a long way. A study from the University of Pennsylvania found that when leaders expressed gratitude to their employees, those employees were 50 percent more successful. Plus, employees that feel appreciated tend to have a higher degree of job satisfaction, which is crucial for longevity. KEEP COMPENSATION AND BENEFITS CURRENT Offering good benefits shows employees you’re invested in their overall health and futures. If you find yourself losing good employees to your competition, it might be time to look at what they offer that you don’t. Are you paying employees a fair wage for their work — or better? Do the benefits go beyond the legally required minimum? Are BE A LEADER If you want to cultivate a culture of gratitude, you
GROWN WITH THE COMPANY
ADMINISTRATIVE ASSISTANT JESSICA LUNSFORD
Jessica’s time with our team is limited, however. She will be starting her freshman year at Covenant College this August, where she will pursue a degree in sociology. “I’m so excited,” she says, explaining how she hopes to go on to become a social worker, helping those affected by homelessness. Helping people in need has long been Jessica’s passion. “My mission work inspired me,” Jessica reflects, remembering a 2013 trip to help impoverished communities in the inner city. “From that point on, I knew this is what God wants for me.”
This month, we’re highlighting a team member who, in a very literal sense, grew alongside our company. Jessica Lunsford has been a part of the extended Pye-Barker family all of her life, beginning work here when she was a teenager. Well-spoken and masterful at multitasking, she now excels as our administrative assistant. “I do a little bit of everything,” Jessica explains with a laugh. “I started working here when I was 14, just for 4–8 hours a week,” she says, adding, “It was a lot of filing work.” While Jessica was initially brought on to temporarily fill a gap between hires, she proved more than up to the task. “I have a lot more responsibilities these days, but I like it that way,” she reflects. “How many other people go into college knowing how to run an office?” Beyond the unique experiences administrative work has offered her, Jessica loves the tightknit culture here at Pye-Barker. “The atmosphere here is very family-like,” she says. Referencing our two other administrative members, Jessica explains, “April and Jaylene are great friends of mine. In fact, I’ve known Jaylene my whole life.” Being a Lunsford, Jessica has gotten to see Pye-Barker and its team evolve over the years. “My favorite part has been watching my dad and the way he’s grown,” she says. “Watching him take on the mantle of president has been inspiring.”
While it will be hard to see her go, it’s clear Jessica has a bright future ahead of her. We can’t wait to see her take this next exciting step in her life. Plus, the Pye-Barker team knows she’ll be back to share her stories. As Jessica reminds us, “I’m leaving but not gone for good.”
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