This 2019 Reliability Review Subcommittee Annual Assessment (2019 Annual Report) was developed by the SERC Reliability Review Subcommittee (RRS). This assessment was developed based on data and narrative information collected by SERC from its Registered Entities to independently assess the long-term reliability of the SERC BPS while identifying trends, emerging issues, and potential risks during the ten-year assessment period. The Reliability Review Subcommittee (RRS), at the direction of SERC’s Engineering Committee, supported the development of this assessment through a review process that leveraged the knowledge and experience of system planners, RRS members, SERC staff, and other subject matter experts. This review process ensures the accuracy and completeness of all data and information. The SERC Engineering Committee reviewed and approved this assessment.
Small Entity Seminar Agenda Brochure
March 11, 2020 Charlotte, NC / WebEx
Agenda SERC is committed to providing training and non-binding guidance to industry stakeholders regarding emerging and revised Reliability Standards. However, compliance depends on a number of factors including the precise language of the Standard, the specific facts and circumstances, and the quality of evidence. Purpose : Provide SERC Registered Entities with an update on Compliance Monitoring and Enforcement Program (CMEP) developments, lessons learned, and key messages. Topics are geared toward small entities responsible for 25 or less Standards/Requirements. Note: Please be advised that photographs will be taken at the Spring Compliance Seminar for use on the SERC website, SERC marketing materials, and/or other SERC publications. By attending the Spring Compliance Seminar, you consent to SERC’s photographing and/or using your image and likeness as described.
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The agenda allows time for Q&A after each presentation. Therefore, times listed may vary. WebEx begins at 9:30 a.m. (Eastern). Those who attend the entire seminar will receive a participation certificate. The certificate does not satisfy educational requirements such as NERC continuing education hours .
Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
Wednesday, March 11, 2020
12:15 p.m.
Lunch / Registered Entity Forum Sarah Snow ssnow@cooperativeenergy.com Cooperative Energy
1:15 p.m.
Welcome
Todd Curl - SERC Senior Manager of Compliance Monitoring Mike Hagee – SERC Senior Security Program Manager, Assistance
1:30 p.m.
Security BES Low Impact Assets
VAR-001 and VAR-002
Marcus Beasley – SERC O&P Auditor
2:15 p.m.
2:45 p.m.
Break
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Agenda
3:00 p.m.
FMPA’s Internal Compliance
Truong Le – Florida Municipal Power Agency Manager of Regulatory Compliance
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Monitoring Approaches for
Todd Curl – SERC
3:30 p.m.
Small Entities
Senior Manager of Compliance Monitoring
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Risk Management & Communication Stephen Brown – SERC Manager, CIP Monitoring
3:50 p.m.
James W. Chuber – Duke Energy Corporation Managing Director, Enterprise Supply Chain
4:00 p.m.
Supply Chain Management
Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
Wrap-up / Q&A
Todd Curl – SERC Senior Manager of Compliance Monitoring
4:45 p.m.
5:00 p.m.
Adjourn
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WebEx Logon
The WebEx session will be recorded. The recording will be posted to the SERC website and will, therefore, become public.
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Wednesday, March 11, 2020
WebEx Begins at 8:00 a.m. (Eastern)
Join Webex meeting Meeting number (access code): 359 069 943 Meeting password: SERC Join by phone 1-408-792-6300 Call-in toll number (US/Canada)
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Can't join the meeting? IMPORTANT NOTICE: Please note that this WebEx service allows audio and other information sent during the session to be recorded, which may be discoverable in a legal matter. By joining this session, you automatically consent to such recordings. If you do not consent to being recorded, discuss your concerns with the host or do not join the session.
Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
Participants will be muted upon entry to eliminate background noise. Please send questions through the Chat feature. If your question is too lengthy to type, send a request through the Chat feature to be un-muted.
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2020 Outreach & Training Events
Compliance Seminars: Charlotte, NC / WebEx Event details and registration are available on the SERC website under Outreach / Upcoming Events.
October 6 - 7 CIP Compliance Seminar November 10 - 11 Fall Compliance Seminar
MORE
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2020 Outreach & Training Events
Webinar Series Event details are available on the SERC website under Outreach / Upcoming Events. No registration required.
May 11 July 27
Q2 2020 Open Forum Q3 2020 Open Forum
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2020 Outreach & Training Events
System Operator Conferences Event details and registration are available on the SERC website under Outreach / Upcoming Events.
April 7 - 9
Postponed
April 28 - 30 Postponed August 25 - 27 Franklin, TN Sep 29 - Oct 1 Franklin, TN
MORE
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2020 Technical Committee Meetings
Event details and registration are available on the SERC website under Outreach / Upcoming Events.
Technical Committee Meetings : Charlotte, NC / WebEx • Spring March 16 - 18 • Fall September 21 - 23 (Registration not yet open.)
Summer Regional Meeting / Pig Roast To Be Announced
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Antitrust
• It is SERC’s policy and practice to obey the antitrust laws and to avoid all conduct that unreasonably restrains competition. This policy requires the avoidance of any conduct that violates, or which might appear to violate, the antitrust laws. • It is the responsibility of every SERC member, every SERC member employee who participates in SERC activities, and SERC staff personnel who may in any way affect SERC’s compliance with the antitrust laws to carry out this commitment . • Participants in SERC activities should refrain from the following prohibited discussions when acting in their capacity as participants in SERC activities: – Discussions involving pricing information, especially margin (profit) and internal cost – Discussions of a participant’s marketing strategies – Discussions regarding how customers and geographical areas are to be divided among competitors – Discussions concerning the exclusion of competitors from markets – Discussions concerning boycotting or group refusals to deal with competitors, vendors, or suppliers • Any other matters that do not clearly fall within these guidelines should be brought to the attention of the SERC office.
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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
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Confidentiality Policy
• Members of SERC committees may, in performing SERC functions, have to use information of a sensitive and commercial nature, including but not limited to that provided by SERC members and designated as “Confidential”, that SERC members customarily hold confidential and do not disclose publicly. • The SERC Confidentiality Agreement prohibits (i) the use of Confidential Information by Member Employees for other than SERC purposes and (ii) the disclosure of that information to any third party, unless disclosed to NERC pursuant to delegation agreement, or to a third party that has signed a Confidentiality Agreement with SERC. • If either you or your employer has not signed such an Agreement and/or your employer has not designated you as a Member Employee authorized to receive Confidential Information then you will not be given access to Confidential Information and you will be required to leave the meeting before any such information is disclosed, used, or discussed.
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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
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Standards of Conduct
• The Federal Energy Regulatory Commission’s Standards of Conduct for transmission providers forbid a transmission provider from providing an undue preference or advantage to any person and require transmission providers to treat all customers in a not unduly discriminatory manner. • All participants in the SERC Identified Reliability Risk Team are expected to abide by the restrictions in the Standards of Conduct. • During any meetings, discussions, or other activities of the SERC Identified Reliability Risk Team, all participants should: – Refrain from disclosing non-public transmission function information, which includes any information related to day-to-day transmission operations and planning, such as transmission outages and constraints. – Refrain from discussing any non-public transmission customer-specific information. – If any non-public transmission function information or non-public customer information is disclosed during a SERC Identified Reliability Risk Team activity, the participants receiving that disclosure should not further disclose that information to any marketing function employees within their organizations or use any other person as a conduit to disclose such information.
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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
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Acronyms
The master Acronym Reference Index is on the FAQ & Lessons Learned page of the SERC website under Outreach. It is updated following each outreach event.
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AVR
Automatic Voltage Regulator
BES
Bulk Electric System
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CIP
Critical Infrastructure Protection (Family in NERC Reliability Standards)
CMEP
Compliance Monitoring and Enforcement Program
COM Communications (Family in NERC Reliability Standards) DHS CFATS Department of Homeland Security Chemical Facility Anti-Terrorism Standard DP Distribution Provider (Function) EEI Edison Electric Institute EOP Emergency Operations Training (Family in NERC Reliability Standards) ESCSWG Energy Sector Control System Working Group FAC Facilities, Design, Connections, and Maintenance (Family in NERC Reliability Standards) FERC Federal Energy Regulatory Commission FISMA Federal Information Security Management Act FMPA Florida Municipal Power Agency GO Generator Owners GOP Generator Operators
Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
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Acronyms
GSC
Guided Self Certification
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ICP
Internal Compliance Program
IRO
Interconnection Reliability Operations and Coordination (Family in NERC Reliability Standards)
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NATF
North American Transmission Forum
NCSO
NERC Certified System Operator
NIST
National Institute of Standards and Technology
O&P
Operations & Planning
OEM
Original Equipment Manufacturer
Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
Personnel Performance, Training, and Qualifications (Family in NERC Reliability Standards)
PER
PRC
Protection and Control (Family in NERC Reliability Standards)
Power System Stabilizer or (SERC) Planning Standards Subcommittee
PSS
RSAW Reliability Standards Audit Worksheet SCRM Supply Chain Risk Management SME Subject Matter Expert UFLS Underfrequency Load Shedding VAR
Volt-ampere Reactive or Voltage and Reactive (Family in NERC Reliability Standards)
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Questions for SERC
FAQ Process
Entity Assistance
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Topic
• General inquiries / FAQ
Support@serc1.org
• Seminar & Webinar Topic Suggestions • Media inquiries
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• SERC Membership • SERC Committees • SERC Compliance & Committee Portal/Committee related issues • Registration and Certification Issues
SERCregistration@serc1.org SERCComply@serc1.org
• Compliance monitoring methods:
o Self-Certification o Self-Report submittals o Compliance data submittals
Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
• Enforcement and Mitigation
o Mitigation Plan submittals • SERC Compliance & Committee Portal-Compliance related issues • Reliability Assessment data reporting
RAStaff@serc1.org
• Reliability Assessment forms • Annual Voting Rights • Reliability Data Reporting Portal • Industry Subject Matter Expert (ISME) Program
ISME@serc1.org
• Submitting an ISME application • Event Reporting
Reporting_Line_Sit@list-serc1.org
• Situational Awareness • Events Analysis
SAEA@serc1.org
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Registered Entity Forum
If you have a question you would like to submit anonymously, you may do so by contacting one of the Registered Entity Forum Steering Committee members. Registered Entity Forum (REF) sessions are generally held during SERC seminars. However, REF Steering Committee members are gracious enough to assist registered entities within the SERC Region throughout the year. For your information, the REF is open to participation by all entities registered in the SERC Compliance Registry, regardless of membership status in SERC. The purpose of the REF is to promote compliance excellence, elevate the collective compliance culture, and strengthen reliability among all SERC Region registered entities. The REF is a self-directed forum that provides a safe harbor for registered entities to (1) exchange information, (2) share lessons learned, (3) discuss compliance issues of interest and importance, and (4) generate concerns and questions to be provided to SERC staff regarding compliance with SERC and NERC reliability rules, standards, and regulations. The REF Steering Committee is comprised of representatives from registered entities, and members are elected by the registered entities. Positions include representatives with both CIP and Operations & Planning expertise. If you would like to be on the committee, elections are held each fall. REF Steering Committee members are prohibited from disclosing to SERC the names of registered entities whose concerns or questions are discussed with SERC staff members. Should you have questions or topics that you would like to discuss with them, please feel free to contact the committee members listed on the CIP or Operations & Planning links above. Responses to previously submitted questions are available on the SERC website. From the SERC home page, select Outreach / Q&A and Lessons Learned. The REF Charter is posted to the SERC website. From the SERC home page, select Outreach / Registered Entity Forum. Elections are held each November, and committee members serve a two-year term.
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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
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REF Steering Committee
O&P Committee Member
CIP Committee Member Jennifer Blair, Compliance Specialist LG&E and KU Energy, LLC jennifer.blair@lge-ku.com
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Brad Arnold, Manager, Policy & Compliance Ameren Missouri barnold@Ameren.com John Babik, Director Electric Compliance JEA babijj@jea.com Greg Davis, Regulatory Compliance Manager Georgia Transmission Corporation Greg.davis@gatrans.com Sarah Snow, Manager of Reliability Compliance Cooperative Energy ssnow@cooperativeenergy.com Bill Thigpen, Supervisor of Compliance Support PowerSouth Energy Cooperative bill.thigpen@powersouth.com Ryan Ziegler, Reliability Compliance Specialist Associated Electric Cooperative, Inc. rziegler@aeci.org
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Brandon Cain, CIP Compliance Assurance Manager Southern Company pbcain@southernco.com Eric Jebsen, PE, Senior Regulatory Engineer Exelon Generation eric.jebsen@exeloncorp.com
Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
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Marcus Beasley
SERC Reliability Corporation Compliance Auditor
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Marcus is currently an O&P Auditor at SERC performing compliance monitoring functions in accordance with NERC Rules of Procedure. He plays an integral role performing compliance audits of registered entities. He also participates in the assessment of risk to appropriately develop a compliance oversight plan and scope compliance monitoring activities. Before joining SERC, Marcus worked with Tennessee Valley Authority (TVA) as a Transmission Operator (TOP). He was responsible for the operation of a quarter of the TVA electrical grid. Additional responsibilities included writing and issuing switching, navigating complex secondary electrical circuits, responding to system disturbance, and assisting with planned outage logistics. Prior to TVA Transmission Operations, he worked with Hydro Dispatch Control Cell. In this role he managed 29 TVA hydro facilities remoted to System Operations Center. He also worked in real-time with a multi- organizational management team to assure TVA power generation and power systems were operated in a reliable and economic manner. Additional experience includes making economic and operational decisions regarding generation and reactive power generation in coordination with the BA and TOP. As a coordinator, he determined the amount of energy and reactive power needs of a given unit. As a member of the Asset
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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
Availability Team, he managed hydro outages and outage requests. He also coordinated load balancing and performed switching at various hydro facilities under the direction of the TOP to safely perform maintenance and other operations.
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Stephen Brown, MBA, CISM
SERC Reliability Corporation Manager, CIP Monitoring
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Stephen joined the CIP Compliance audit team at SERC Reliability Corporation in September 2018. Previously, Stephen joined the NERC ERO at Georgia System Operations (GSOC) in 2006. While at GSOC, he managed and coordinated all Critical Infrastructure Protection (CIP) changes to ensure that stakeholders were aware of the change(s) and risks. He also ensured security controls were identified prior to changes and confirmed all documentation was complete. Stephen has over 15 years of information and operation technology experience with detailed knowledge in asset management, business continuity, disaster recover planning, incident response, policy administration, process improvement, and risk assessment. He has led a security and network operations center and managed multiple security and compliance projects. Stephen is a Certified Information Security Manager (CISM) and has been a Subject Matter Expert on standards CIP-006, CIP-007, and CIP-010 for multiple Critical Infrastructure Protection (CIP) audits. He is a new resident to North Carolina and holds a Masters of Business Administration (MBA) in Information Systems from Argosy University.
Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC Registered Entity Forum Speaker Bios Click on speaker’s name in agenda.
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James W. Chuber
Duke Energy Corporation Managing Director, Enterprise Supply Chain
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Mr. Chuber is Managing Director of Supply Chain for Duke Energy. He is currently responsible for Duke’s NERC CIP-013-1 implementation project. Recently, he was Managing Director of the Enterprise Supply Chain and responsible for enterprise wide contracts, information technology and telecom sourcing, real estate services sourcing, and customer operations sourcing. James was a member of the NERC CIP-013-1 Cyber Security Supply Chain Standards Drafting Team. Mr. Chuber received a Bachelor of Science degree in electrical engineering from the University of North Carolina at Charlotte. James is a Certified Purchasing Manager and an Accredited Purchasing
Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC Registered Entity Forum Speaker Bios Click on speaker’s name in agenda.
Practitioner. He is a member of the Institute for Supply Management. James resides in Charlotte, North Carolina with his wife, Leigh.
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Todd Curl, NCSO
SERC Reliability Corporation Senior Manager of Compliance Monitoring
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Todd is currently responsible for managing all areas of Compliance Monitoring (in both Operations & Planning and Critical Infrastructure Protection areas). Previously he was Manager of Compliance Programs, which included Registration & Certification, Compliance Investigations, and Compliance Outreach. Todd joined SERC as an O&P Compliance Auditor in 2010, with about 29 years in the electric utility industry. Before joining SERC, Todd was a Senior System Operator at Southern Company’s Power Coordination Center in Birmingham, Alabama. Primary responsibilities included providing real-time monitoring and control decisions and direction for the 24/7 operation of the Southern Company bulk power system balancing area. He also was responsible for various aspects of reliably operating the bulk power system in a coordinated manner with the four Operating Company transmission control centers, generation operations, and neighboring utilities. He worked with a team of NERC certified operators balancing generation with load, keeping the transmission system reliable, and ensuring correct interchange power flows with neighbors. Todd also spent 10 years on Southern Company’s energy trading floor as an Energy Coordinator, providing economic evaluation and negotiation of next-hour power sales and purchases, and arranged for scheduling of transactions in a real time 24/7 operation. Todd also spent 17 years with Georgia Power Company as a Transmission Operator in Atlanta, and a Substation Maintenance electrician.
Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC Registered Entity Forum Speaker Bios Click on speaker’s name in agenda.
Todd has a Bachelor of Science degree in Business Administration, and an Executive Certificate in Organizational Leadership from the University of Notre Dame. Todd is a NERC Certified System Operator with the Reliability Coordinator certification since 1999. Todd has also completed NERC Audit/Certification Team Leader training, and Compliance Investigations training.
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Mike Hagee, CPP, MA
SERC Reliability Corporation Senior Program Manager, Assistance
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Michael Hagee is the Senior Program Manager, Assistance at SERC Reliability Corporation, a nonprofit corporation responsible for promoting and improving the reliability, adequacy, and critical infrastructure protection of the bulk power system in all or portions of 16 Southeastern and Central states. Mr. Hagee previously served as Program Manager, Physical Security; and in his new position, he will continue to be engaged with the SERC CIP Physical Security Subcommittee (CIPC-PSS) and other physical security- related initiatives. In other positions held at SERC, Mr. Hagee spent three and a half years as Senior CIP Compliance Auditor; and as such, served as an Audit Team Lead and team member during spot checks and audits of compliance with NERC Reliability Standards in the SERC Region. Prior to joining the SERC Reliability Corporation, Mr. Hagee was employed with Duke Energy Corporation in Charlotte, NC for 32 years where he worked in various positions in the Nuclear and Corporate Security Departments managing their physical security programs such as contract guard service, closed circuit television, access control systems and investigations.
Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC Registered Entity Forum Speaker Bios Click on speaker’s name in agenda.
Before retiring in 2011, Mr. Hagee was the Critical Infrastructure Asset Protection Manager for Duke Energy responsible for managing their regulated physical security programs such as NERC CIP, FERC Dam Security, Maritime Security and Chemical Security programs. Mr. Hagee has a BS in Business Administration from Appalachian State University and a Master of Arts in Business and Security Organization Management from Webster University. Mr. Hagee is also a Certified Protection Professional (CPP).
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Truong Le
Florida Municipal Power Agency Manager of Regulatory Compliance
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Truong Le is the Regulatory Compliance Manager for Florida Municipal Power Agency (FMPA). He previously held positions supervising system operations, dispatch, and distribution training with a large investor owned utility (IOU). Before working in the utility industry, Truong was with the U.S. Navy managing nuclear power submarine maintenance and operations. Truong has a Bachelor of Science degree in Physics from the U.S. Naval Academy and a Masters of Business Administration from the University of Chicago, Booth School of Business.
Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC Registered Entity Forum Speaker Bios Click on speaker’s name in agenda.
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Sarah Snow
Cooperative Energy Manager of Reliability Compliance
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Sarah Snow is currently the Manager of Reliability Compliance for Cooperative Energy (formerly South Mississippi Electric Power Association), headquartered in Hattiesburg, Mississippi. Previously, Ms. Snow held the position of Reliability Compliance Administrator. During her tenure at the company, she has coordinated and prepared for two onsite CIP audits, two onsite Operations and Planning audits, and a NERC Balancing Authority re-certification review process. Prior to joining South Mississippi Electric Power Association, Ms. Snow served as staff attorney for the Fifteenth Judicial Circuit Court and as a corporate trust manager for a large financial institution. Ms. Snow graduated Summa Cum Laude from Mississippi State University with a Bachelor of Arts in Political Science and a Juris Doctorate from Mississippi College School of Law. She is licensed to practice law in Mississippi and Tennessee.
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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.
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