Great Customer Experience Program
November all their staff will be taking part in a Venue Awareness Session to ensure team familiarity with venue standards, clarify service expectations, and foster a united approach to customer engagement from day one. These sessions ensure that all staff members are prepared to deliver consistent, high quality service and effectively represent the brand as soon as operations begin.
Enquiries? Contact our GCE team Dave Noonan (program facilitator) E: dave@tha.asn.au Ph: 0437 099 315 Anita Lewis (south) E: anita@tha.asn.au Ph: 0488 455 431 Darren Martello (north) E: darren@tha.asn.au Ph: 0428 020 179 Gena Cantwell (north west) E: gena@tha.asn.au Ph: 0417 125 092
An hour away from Scottsdale, Justin and Rachel Artis are the new owners of The Georgetown Tavern and have used to advantage a business Health Check to Identify growth opportunities, refine operational efficiencies and strengthen their teams focus on delivering a consistent and engaging customer experience. As a result of this process, the venue has achieved measurable savings through more cost effective purchasing with Hospitality Tasmania corporate partners.
Prior to the Georgetown Tavern opening mid-
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Tasmanian Hospitality Review October/November Edition
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