REPRESENTING BUSINESS ISSUES
Aligned Team and Individual Development for Business Success By Rob Hambleton, Area Manager, BBSI Southern Oregon I f you’ve been in the business world long you’ve probably heard something like this:
“Our people are our number one asset.” Truer words have never been spoken, but when it comes to how most businesses take care of and develop their people, we find that there are many opportunities to do it better.
“Our people are our number one asset.”
At BBSI when we do Strategic Planning with our clients, we take them through a process we call a Deep Dive. In this Deep Dive, usually, the most impactful section is when we analyze their individuals and teams. In this segment,
we perform an A, B, C analysis and it’s just what it sounds like – each team member is rated as an A (Knocking it out of the park); B (Doing acceptable work) or: C (Needs to be coached up to higher levels of performance or out to a different opportunity). Once this rating is done, we lay out Individual Development Plans for the team members focusing on key areas of technical, emotional or “alignment” development to help them improve. We also use this section as a basis of identifying future leaders where empowerment,
mentorship and leadership succession can be planned developmentally. To ascend to “A level” performance, team members need to feel that what they are doing, and what the company is doing, aligns with who they are as a person. Beyond that, team members who sincerely believe that company owners and leaders are focusing training and development efforts in areas that are customized to their developmental needs are more engaged in what they do. Training and development consistently ranks in the top three reasons employees stay with a company and continually deliver high levels of performance. Investing in your number one asset – your people – is important. Doing it correctly, however, is your most impactful key to business success. n
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The Business Review | April 2024
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