T E C H N O L O G Y A N D I N N O V A T I O N
THE AB I L I TY TO WORK V I RTUAL LY AND I N AN E F F I C I ENT, PAP E R L E S S MANNE R HAS B E EN EMPHAS I S ED. WE ’ VE
I ’M EQUAL LY IMPRESSED WI TH THE RAP I D ADOPT I ON OF TECHNOLOGY; I T WOULD HAVE TAKEN US A PROTRACTED LENGTH OF T IME TO GET EVERYONE US ING TEAMS AND DOCUS I GN, BUT THI S WAS ACHI EVED, ON A MASS SCALE , IN MERE DAYS . I T ’ S CLEAR THAT WE CAN WORK FROM HOME SUCCESSFUL LY AND EF FECT I VELY. I ’M P LEASANTLY SURPR I SED TO SEE HOW WEL L LARGE - SCALE MEET INGS CAN WORK ONL INE AS PEOP LE BECOME MORE ACCUSTOMED TO THAT METHOD OF COL LABORAT I ON.
Corporate legal functions are at the forefront of introducing technological innovation into their operations, alongside the financial and IT functions. This is as a result of the substantial opportunities for automation in litigation, case preparation and due diligence processes. There are significant opportunities for General Counsel and their commercial legal teams to be freed up from repetitive tasks and redeployed onto more strategic, complex and value creating work. Technology can also play a vital role in helping organisations achieve a clear, integrated view of risk, such as utilising self-service tools and technology that can track, consolidate and proactively manage risk data.
COVID-19 will have a profound impact on the pace of this technological innovation. It has accelerated digital commerce and automation to an extent that all organisations are re- assessing their digital initiatives. Digital interaction has become essential in all operations forcing both organisations and individuals to adopt technologies at rapid speed. All organisations are thinking in terms of more rapid investment in secure, remote infrastructure to deal with the current necessity for remote working, to be in a better position for future crises and to capitalise on the efficiencies and practical benefits that some organisations have discovered having been forced to try out the technologies at scale for the first time over the last few months. Data security has become an even greater priority as a result of the move to remote workforces. Common themes emerging from our consultations include a widely held desire to build on the flexibility of remote working, to accelerate digital adoption and to refocus digital efforts to reflect changing customer expectations.
HAD TO B ECOME TRULY PAP E R L E S S
AND HAVE ACQU I R ED A DOCUS I GN L I CENS E . THE R E HAS B E EN AN EMPHAS I S ON ONL I NE TRA I N I NG FOR BOTH SOF T AND HARD S K I L L S AND WE HAVE HAD I NCR EAS ED US E OF V I DEOS /WE B I NAR S
Oliver Canning, Chief Legal Counsel, NBCUniversal International
I T HAS WORK ED S TAGGE R I NGLY WE L L . OF COUR S E THE R E HAVE B E EN N I GGL E S BUT WE ’ VE HAD NO SHOWS TOP P E R S , NO DOWNT I ME AND HAVE ME T EVE RY CHAL L ENGE THAT C L I ENT S HAVE PUT TO US . I T WI L L CHANGE AT T I TUDE S TOWARDS ME THODS OF WORK I NG AND I T HAS P ROVEN THAT ‘AG I L E ’ WORK S . WE HAD S CE P T I C S I N OUR ORGAN I SAT I ON WHO HAVE SA I D ‘WE SA I D I T WOULD NEVE R HAP P EN. I T HAP P ENED, I ’ M A CONVE RT ’ . TH I S WI L L AL SO L EAD TO AN I NV I GORAT ED ANALYS I S OF P ROP E RTY NE EDS I N AL L P ROF E S S I ONAL S E RV I CE F I RMS .
AS A ‘ SHAR ED EXP E R I ENCE ’ .
Head of Legal, Technology
CEO, Business Services
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