Looking Glass Report 2020

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Section 4 – The role of General Counsel and the Board

I M P O R T A N T A S P E C T S O F T H E G E N E R A L C O U N S E L R O L E

96 % 82 %

Aligning the legal function to business strategy and context

96 % 73 %

Being a trusted advisor to the executive, CEO, and Board

95 % 80 %

Board and General Counsel views on the main elements of the Board’s role are also reasonably well aligned, and the hierarchy of importance has remained generally consistent over time. Board Directors, however, perceive ‘staying up to date with the latest thinking, technology and best practice’, along with ‘reviewing talent and succession planning’ and ‘engaging with internal stakeholders’ as a more crucial part of their remit than is recognised by General Counsel.

It is interesting that General Counsel and Boards tend to emphasise the importance of the strategic and ‘vision’ aspects of each other’s role (rather than operations and communications aspects) whilst placing greater importance in the operations and communications focus of their own role. This could point to a wider trend for organisations to undervalue the increasingly complex operational challenges that all senior leaders are facing. It is likely that the COVID-19 crisis will increase recognition by the Board and across all functions that delivery of strategy is dependent on establishing an integrated and multifaceted operational structure.

Consistent high quality service delivery

91 % 60 %

Collaborating with other departments

91 % 50 %

Horizon scanning to pre-empt issues

87 % 70 %

Maximising value and impact

85 % 50 %

Securing legal and regulatory compliance

84 % 70 %

Building a high performance legal team

80 % 40 %

Proactively assessing the risk landscape

72 % 33 %

Advising the business on ethical and moral risks

71 % 60 %

Maximising value from external legal providers

67 % 40 %

Maximising alignment between demand and resource

61 % 30 %

Managing uncertainty and change

58 % 20 %

Coordinating activities across geographies

57 % 33 %

Empowering the wider business through training and self-service tools

48 % 50 %

Leveraging technology to enhance service delivery

General Counsel Board

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