UCLAN - Head of Security



The University of Central Lancashire is one of the world’s Best Global Universities leading the way in modern learning. Based in the heart of the North West, the University has campuses in Preston, Burnley and West Cumbria.

The University of Central Lancashire (UCLan) is a leading modern University and one of the UK’s largest with a student and staff community approaching 38,000. The UCLan core campus in the University’s home city of Preston covers a significant swathe of the city (an area of approximately 15 hectares with 63 buildings) and recently benefited from a transformative £200m Campus Masterplan to give it a world-class makeover. UCLan has also invested significantly in recent years in its Burnley campus to serve Pennine Lancashire and its West Lakes campus to serve West Cumbria. Collectively the campus estate creates an eclectic and highly visible built environment to support UCLan’s Mission and Strategic Aims. UCLan is now seeking to make the crucial leadership appointment to the role of Head of Security. The postholder will support the Deputy Director of Estates and Facilities and lead the University’s drive to improve its campus security performance in promoting and delivering a consistently excellent customer experience. The role will develop and implement a structured, 5–10-year Security Strategy that is aligned with the emerging Estates Strategy and Masterplan, including the design and implementation of a staffing structure and resourcing model to meet current and future needs across the Preston, Burnley and Westlakes Campus’s.

You will embed a customer-centric culture within the Security Services team – promoting the provision of a consistently excellent customer experience. You will be the technical expert for all matters relating to security at the University including the provision of technical guidance and input to the design and specification of new and refurbished buildings and infrastructure for all who study, work, or visit UCLan. The successful candidate will have a proven track record of shaping, planning and delivering strategies that enhance an organisation’s security strategy with significant experience in a Head of Security role within a large campus-based organisation. You will have experience of managing security services and teams across multiple geographically dispersed sites within the UK and developing individuals and teams beyond core security management to encompass customer services and pastoral care. The role offers a fantastic leadership opportunity for an ambitious and enthusiastic individual to play a key part in the continuing and future success of the University and its wider role in the North- West region.

Welcome to the University of Central Lancashire

University Key Numbers

Where Opportunity Creates Success The University of Central Lancashire (UCLan) is the international, multi-campus university leading the way in modern learning today. We believe in helping people to seize every opportunity to flourish in

38,000 Staff and student community £200m UCLan’s contribution to the North West economy each year• 800+ Number of research students currently enrolled 95.5% Of our graduates are in employment or further study within six months of graduating* 120+ Number of partnerships UCLan has with international institutions

3rd Largest University in the North West• £35m Invested in our new Engineering Innovation Centre (EIC) 100+ Clubs and Societies run by the Students’ Union 7% We are ranked in the top 7% of universities worldwide (Centre for World University Rankings 2020-21) #1 Ranked number 1 for our investment in student wellbeing services in the Student Welfare League Table 2020

education, at work and for life. Innovative by nature, we offer courses which combine academic excellence with real-world teaching, ensuring that our people gain the skills and experience that industry needs. That’s why our talented graduates are in such high demand across the world. Our staff are leaders in their fields, with the expertise and industry knowledge that makes our courses such an asset. A modern university,200 years in the making. We are proud of our roots in Preston, in the beautiful county of Lancashire, where our main campus is based. It has been our home since 1828, when our distant predecessor, the Institution for the Diffusion of Knowledge, was born. Since then, we’ve changed our name several times over, modernised, expanded and developed state-of-the-art campuses. But one thing hasn’t changed: we’re still offering life- changing opportunities to our students. We gained university status in 1992. Since then we’ve grown to become one of the UK’s largest universities, with a staff and student community of around 38,000 people. We also have campuses in Burnley, Westlakes (in Cumbria) and Cyprus. Over the years we have evolved to become a significant university on the global stage. Our student body comprises of people from over 120 countries and we have partnerships with more than 120 institutions worldwide. Staff actively collaborate with other

universities overseas to further enhance their teaching and research. Our employment-focused course portfolio, rich array of CPD courses and inspiring innovation and research activity all make a positive contribution to the economy and public services through skills and innovation wherever we work regionally and globally. The most recent Research Excellence Framework (REF) and Knowledge Exchange Framework (KEF) demonstrate a major step forwards in our research density and capability, and we were recognised as being in the top 20% of UK higher education institutions for our dedication to local regeneration, enterprise, entrepreneurship, and working with the public and third sectors. We have a fantastic commitment to public engagement, as recognised by the NCCPE Silver Engage Watermark. We continue to be a financially stable university, powered by highly skilled and motivated staff. As an employer we believe in a supportive developmental culture. We have a clear single team ethos working in partnership across Schools and services. The University has put equality, diversity and inclusion as a key element of its strategic intent. We have recently secured an Athena SWAN bronze award at university level and the School of Engineering was the first School to receive a departmental bronze award. We now aim to secure a silver award.

In the latest Regeneris report *Full-time, home-domiciled, first degree leavers. (HESA Employment Performance Indicator 2018)

Delivering our Masterplan The fruits of our £200 million Campus Masterplan investment in Preston are transforming the University as a place to learn, work and do business.

A key aspect of the Masterplan is our £35 million Engineering Innovation Centre (EIC), which opened in 2019. This state- of-the-art teaching and research facility brings together the expertise of our academic staff, leading business minds and the very best student engineering talent in a spirit of collaboration and discovery. Our students and partners have access to outstanding facilities and cutting-edge equipment, including additive manufacturing (3D printing), advanced manufacturing workshops, fire engineering lab, motorsports and air vehicles workshop, rapid prototyping, specialist research labs, and more. With the EIC we have an incredible opportunity to position Lancashire at the forefront of what has been termed the

‘Fourth Industrial Revolution’ and cement the region’s longstanding position as a national centre of excellence for aerospace, advanced engineering and manufacturing. Our new £60 million Student Centre and University Square, opening later this year, are set to become the beating heart of our Preston Campus, creating an iconic gateway between the city and the University. The Student Centre brings our second-to-none advice and guidance services together under one roof, ensuring that we’re able to support our students from their first day at University until the day they graduate – and beyond. We have succeeded in developing a truly world-class campus which will benefit our students, staff and surrounding communities for many years to come.

The University comprises the following academic Schools: • School of Arts and Media • School of Business

• School of Engineering and computing • School of Health, Social Work and Sport • School of Law and Policing • School of Medicine and Dentistry • School of Nursing and Midwifery • School of Pharmacy and Biomedical Sciences • School of Psychology and Humanities • School of Veterinary Medicine

Life-Changing Impact

From our approach to teaching and learning, to our facilities and support services, the ethos of our University is geared towards creating an inclusive experience that maximises potential and builds confidence for all of our students. Our teaching and learning methods are designed to meet the aspirations of our students and staff for a world- class university experience, and we are determined to drive standards in the classroom, lecture theatre and lab even higher in our pursuit of pedagogical excellence. Academic challenge and stretch are key to our classroom environment, with research- informed teaching an underpinning principle. Undergraduate students are encouraged to participate in advanced- level research projects. This approach is combined with the successful methods of our heritage – learning by doing – with the aim of developing future business leaders and international entrepreneurs, with the skills and business acumen for success in the modern global economy. Our fundamental belief in widening participation is built on our roots. We give people new experiences and opportunities. Many of our students are the first in their family to go to university. Many others are mature learners or come from care backgrounds. We have a growing focus on diversification of our student population, with a strategic priority on women in engineering, as well as seeking to ensure we have a representative balance of ethnic backgrounds.

We are dedicated to cultivating a supportive and stimulating research environment that will generate the innovation required to tackle today’s global challenges. Recent examples of our impact include advising the Cambodian Government on the removal of land mines through the use of autonomous drone technology; engendering community resilience against climate change; developing new PPE to support the NHS in the pandemic, and designing an exo-skeleton to support people with Spinal Muscular Atrophy to live a more conventional life. Our research delivers highly cited academic outputs, as well as providing a broad range of benefits and impact to the industries, organisations and community groups we work with around the world. We are at the heart of a significant engineering region, with Lancashire recognised as world-leading in aerospace, advanced engineering and manufacturing, and low-carbon energy. The Lancashire Enterprise Partnership has secured a £1 billion growth plan with 50 growth initiatives. The University is championing the transformation of the region’s economic prospects through our partnership work to ensure the North West benefits from the levelling up agenda. We run four large European Regional Development Fund (ERDF) projects.

At the University of Central Lancashire we cultivate an environment that brings demonstrable benefits to individuals, industries, organisations and communities. We do this across education, research and innovation.

Research All 19 academic areas submitted to REF (Research Excellent Framework) contain elements of world-leading or internationally excellent research with a doubling of the quality of the impact that research produces. 72% of the University’s submissions have been classified as having outstanding or very considerable impact in terms of its reach and significance (in the top 4-star and 3-star categories). Disciplines with the best impact ratings include: Modern Languages and Linguistics; Social Work and Social Policy; Physics; Business and Management Studies; Art and Design; Philosophy; History; Music, Drama, Dance, Performing Arts, Film and Screen Studies. Our top performing area was Physics with 90% of its overall research submission ranked 4/3-star. Social Work and Social Policy also performed well with 83% of the research submission rated as world-leading and internationally excellent overall (4/3- star). Modern Languages and Linguistics scored 75% for 4* impact. The area of Allied Health scored 79% overall for 4/3- star while Philosophy, a first-time UCLan entrant to REF, was ranked 8th out of 35 submissions for 4* impact nationally with 50% of the research rated as world-leading. Business and Management scored well in terms of research impact with 100% of its submission being ranked 4/3* – a substantial increase on REF2014 and in the UK’s top 20% for 4-star impact.

“Growing a vibrant community of academic innovators, nurturing postgraduate students and early-career researchers.” University of Central Lancashire Strategy 2015-2020

We have a lot to be proud of, as a university we have demonstrated our impact in more than 68 countries, reaching 18 million people and organisations while influencing policy locally and globally. UCLan research is contributing toward UN Sustainability Goals and two-thirds of our REF Impact Case Studies involve countries receiving Official Development Assistance funding or UK areas ranking in the 25% most deprived nationally. Our Submission • 1,032 research submissions including 825 journal articles, 68 books written by UCLan staff, 64 book chapters and 58 ‘non-standard’ outputs such as exhibitions, artworks and musical compositions. • 445 UCLan academic staff have made research submissions to the REF, a 70% increase on the previous submission in 2014. • 50 impact case studies submitted that describe how our research has made a difference in the real world. • Research submitted across all four REF panels, which range from a 4-researcher submission in Mathematics to a 90-researcher submission in Allied Health Professions, Dentistry, Nursing and Pharmacy. • A third of UCLan’s REF2021 Impact Case Studies are linked to health and wellbeing”

Professor Lubaina Himid CBE

“Growing strategic, high quality partnerships in targeted overseas locations, providing international students with access to cutting-edge UK higher education.” University of Central Lancashire Strategy 2015-2020

Connecting With Business and Enterprise

Growing new income streams through commercial endeavours is critical to the future financial success of the University. We believe in establishing collaborative partnerships with our business customers. What sets us apart is our strong reputation for applied business research, entrepreneurship, innovation and bringing academic excellence to life. Innovation is part of our culture and we need to continue to work hard to establish links with local, regional, national and international businesses, sharing and exchanging our expertise and research to help give our customers a competitive edge. We believe in creating a University that works for everyone - students, businesses, investors and the community. To achieve this, we build strong partnerships for sustained success, delivering excellence through collaboration. The challenges and pressures of the business world are brought together with the latest specialist expertise, research and applied practice from the world of Higher Education to achieve real results.

We have a strong track record for securing funding aimed at supporting and developing the region’s small business community. Specific projects, hosted by UCLan, or in collaboration are all aimed at wealth creation, safeguarding jobs and helping businesses gain a competitive edge. The Centre for SME Development UCLan’s Centre for SME Development is a business membership network and a gateway for small, medium enterprises (SMEs) and all types of businesses to access the wealth of support and expertise that the University has to offer. The Centre for SME Development is committed to sharing and using all the resources available to help the region’s SMEs to prosper. Our focus is on engaging with the business community to create a vibrant, co-operative and constructive network where everybody benefits from being a member.

Connecting with The World

The University of Central Lancashire has always maintained a global outlook, focused on providing students and staff with unique opportunities and cultural experiences that impact, influence and encourage innovation in teaching, research and partnership. UCLan’s journey began in the late 1980s with Shenzhen University, when the locality amounted to nothing more than a small fishing village. Shenzhen is now one of the most successful and largest cities in China. Further partnerships followed with Guangdong University of Foreign Studies, which has seen more than 1,500 students graduate over recent years, Beijing Institute of Technology and Shanghai University of Business and Economics. It is more than 30 years since UCLan started out on its journey with China, leading the British Higher Education sector in delivering UK degrees in partnership. As China has developed so has UCLan’s offering, becoming more diverse and innovative and reflecting UCLan’s strategic approach to China. The University now enrols students from more than 120 countries and has partnerships with 125 international institutions. Its growing global reputation and reach is stretching

even further as the University encourages UK students to broaden their educational horizons, and builds on established international links to work with new partners around the world. The University’s Travel Bursary Scheme continues to go from strength to strength, providing students with the opportunity to add an international dimension to their studies. Globalisation provides life changing opportunities and our University is a true trailblazer. In September 2017, Hurricane Irma had a devastating impact on Sint Maarten where the American University of the Caribbean School of Medicine is based. The University responded quickly and decisively to accommodate the displaced 643 medical students and staff who were transferred to Preston to continue their tuition in just nine days. This resulted in winning the Internationalisation category in The Guardian University Awards 2018. We achieved excellent results in the 2017 international student barometer survey in which we ranked top in the country for ‘fair and transparent assessment of work’ and ‘explanation of marking criteria and satisfaction with assignment feedback’.

“Cultivating a dynamic, supportive and enterprising environment in which our students, graduates and staff can establish resilient businesses - an area in which we will continue to be sector-leaders.” University of Central Lancashire Strategy 2015-2020

Student Life Investing in our campus

Sport and wellbeing We pride ourselves in having a healthy campus so the majority of our students are eligible for free sports membership. Students are encouraged to get involved in one of the many sporting opportunities at UCLan, either in our four-storey indoor sports centre on campus or at our outdoor sports arena, which features an international standard athletics track, cycle track, all-weather football and hockey pitches, tennis and netball courts, alongside facilities for strength and conditioning. Students’ Union The Students’ Union (SU) has over 100 clubs and societies, offering something for everyone regardless of interest or ability. They even offer students the chance to set up their own group, which range from the Disney Appreciation Society to a Quidditch group. The SU also run a range of recreational sport activity and the Give it A Go programme runs throughout the year providing numerous activities, events and trips. There are also over 25 Sports Clubs run by the Union.

Our £200m Masterplan is well underway - a major investment in creating a world- class campus which will provide all our students with an exceptional learning and social experience. Our brand new social spaces are bright, modern areas packed with comfy sofas, table tennis, pool tables, beanbags and study spaces, and are perfect for students and staff alike. Our new c.£60m student centre, will enable us to provide even better advice and support to all students. Our brand new £35 million Engineering Innovation Centre is a state-of-the-art facility, with integrated teaching and research space. It creates an environment that inspires teaching, research and knowledge exchange, establishing UCLan as a leader in engineering innovation. Our newly-opened Oasis Multi-Faith and Spirituality Centre offers a warm welcome to students of any faith or none. The creation of the new Adelphi Square will connect the University and the surrounding city like never before, providing an attractive public space which will play host to community events and become a vibrant hub of activity.

Equality, Diversity and Inclusion We are committed to delivering a welcoming and inclusive culture which promotes equality and values diversity, a commitment reflected in the shared values of those who work and study with us.

Our vision is to strengthen our culture of equality, diversity and inclusion for our diverse University community, where everyone can feel safe, valued and supported. We proactively work to promote and embed the principles of equality, diversity and inclusion in everything we do; through a range of equality awards, accreditations, networks and equality leads. We strive to ensure that our work is central to all policy development, decisions and practice, and that employment, study and other services are genuinely accessible to everyone. We believe in in helping people to seize every opportunity to flourish in education, at work and for life. Our framework of equality, diversity, dignity, respect and fairness extends to all of our community; staff, students, partners, visitors and the wider community and is strongly aligned to our life-changing mission. We recognise that continuing to draw on the widest and most diverse range of talent

for our students and staff is essential to the continuing success of the University. We are committed to enabling all individuals to benefit from higher education irrespective of any protected group they belong to and providing a high quality learning experience that empowers our students to perform to the very best of their ability. Similarly, we want to provide an inspiring working environment for staff that allows people to develop their knowledge and skills. We also work with external communities to broaden participation and dialogue and maximise the potential benefits in the communities we serve. We value the unique contribution of all staff, students and the community. We strive to create a trans-inclusive culture, workplace and learning environment; free from discrimination, harassment or victimisation where all trans people are treated with dignity and respect in the gender with which they identify.

Wellbeing and Support We’re proud to offer all our students second-to-none support services and we’ll be there for them from the day they arrive until the day they graduate and beyond. Every corner of our new £60 million Student Centre has been designed to support their wellbeing. It’s the place to go whenever they need advice and support – whether they’ve got a quick question or need to have a more in-depth discussion with one of our advisers. Our expert team are on hand to offer sensitive and confidential support with everything from financial and careers advice to course information, accommodation assistance and support with their mental health and wellbeing. There is also a network of health and wellbeing support for staff. Whether it be physical or mental health, or your personal and professional career, there are services available to ensure that every employee feels encouraged at work and receives any care and assistance they may require. There is also an annual Diversity Conference to celebrate and enhance understanding of issues which impact on our hugely varied community.

Job Description

Main Duties and Responsibilities:

• Develop and implement a structured, 5–10-year Security Strategy that is aligned with the emerging (2024-2029) Estates Strategy and Masterplan. • Design and implement a staffing structure and resourcing model to meet current and future need across the Preston, Burnley and Westlakes Campus’s. • Role-model and embed a customer- centric culture within the Security Services team – promoting the provision of a consistently excellent customer experience. • Act as the subject matter technical expert for all matters relating to security at the University including the provision of technical guidance and input to the design and specification of new and refurbished buildings and infrastructure. • Ensure visible pedestrian and vehicular security patrols are maintained across the 3 primary University campus’s. • Manage the ‘out of hours’ Estates Helpdesk using the Computer Aided Facilities Management (CAFM) system. • Provide leadership, line management, and development of staff within the Security Services team to maximise their individual and collective potential. • Ensure that the provision of a consistently high-quality student and staff experience is embedded within the policies, processes, systems, and procedures relating to Security Services. • Develop, manage, and maintain a structured annual revenue (OPEX) budget and associated monthly reporting/ forecasting systems for all reactive and planned security operations. • Ensure that Building Security Risk Assessments are conducted and reviewed periodically in accordance with industry/ sector best practice and University Policy. • Oversee the establishment and maintenance of a Security Risk Register for the University.

• Perform a lead role, and act as subject matter expert, with regard to the Safeguarding, PREVENT, and ProtectED agendas. • Develop and maintain an effective asset register for all security-related assets and infrastructure, facilitated by the Computer Aided Facilities Management (CAFM) system. • Develop and communicate clear service specifications and service level agreements (SLA’s) for all Security Services operations. • Actively explore the use of digital technology to support the Security Services team and enhance the customer experience. • Develop a ‘call-off’ framework to source security contractors via the external supply chain to provide supplementary/ complementary resources in response to business demand and risk. • Work collaboratively with the Engineering and Maintenance team to ensure that all consultants, contractors and suppliers are actively managed and coordinated during the ‘out of hours’ period to effectively manage risk and maintain a safe environment for all those who visit UCLan. • Oversee the operation, maintenance and optimisation of the University CCTV and Access Control System. • Work with the Head of Engineering and Maintenance to ensure that an ‘out of hours’ call out service is maintained 24/7/365(6) via internal and external resources for emergency/critical maintenance of estates assets and infrastructure. • Attend relevant internal and external committees and forums – representing the University as the subject matter expert for security. • Actively participate in the higher education security networks and forums e.g. AUCSO. • Undertake any other duties commensurate with the role and grade as determined by the Line Manager.

Job Title

Head of Security

School/Service Responsible to Grade

Estate and Campus Services

Grade J

Deputy Director of Estates and Facilities

Job Purpose: To lead the Security Services team across the 3 primary UCLan campus’s to ensure that the estate is safe and secure in accordance with University policies, industry/sector best practice, and statutory legislation. This will include: • Motivating, engaging, and developing the Security Services team members; • Developing a visible security persona that is proportionate to risk, and creates a feeling of reassurance, approachability, and support within the UCLan community; • Developing policies, systems and procedures relating to security and emergency planning; • Conducting, reviewing, and updating Building Security Risk Assessments;

• Maintaining suitable and sufficient capacity and capability via in-house and contractor resources to meet the current and future business need 24/7/365(6); • Proactively managing, reporting upon, and mitigating security-related risks; • Developing and maintaining a safe, welcoming, inclusive and sustainable environment for all who study, work or visit UCLan. To support the Deputy Director of Estates and Facilities and the wider Estates and Campus Services team in promoting and delivering a consistently excellent customer experience.

Candidate Profile Work Experience Essential • Significant/extensive experience in a Head of Security role within a large campus based or multi-site organisation • Experience of managing security services and teams across multiple geographically dispersed sites within the UK. • Experience of developing individuals and teams beyond core security management to encompass customer services and pastoral care.

Other Essential • Evidence of recent and continuing professional development (CPD) • Willingness to undertake further relevant training or development. • A team player who is collaborative and inclusive in their attitude and behaviour. • A good communicator – recognising the importance of listening. • A solution-focussed approach to work – focussing on what can be done rather than what can’t. • Commitment to continually improve – being the best you can possibly be. • Commitment to working flexibly to meet the business need – including occasional evening and weekend work and travelling to other UCLan sites. • An understanding of and demonstrable commitment to the University’s values of: • Achieving Together; • Being Proud; • Creating Opportunity; • Supporting All; as a framework for decisions, actions and behaviours.

Education/ Qualifications Essential • Attained or working toward The Security Institute Diploma in Security Management (Level 5). • Attained or working toward a NEBOSH General Certificate in Occupational Health and Safety. • Member of an appropriate recognised professional body. Desirable • First degree in security, business or leadership and management. • The Security Institute Advanced Diploma in Security Management (Level 7). • Strong leadership capability – able to engage, motivate and influence both internal staff, contractors and suppliers. • Ability to produce and communicate timely and accurate management reports. • Ability to prepare tender documents including specifications and SLA’s for security. • Ability to critically analyse problems and present options/solutions in a clear and concise format. • Familiar with, and able to use, the extensive Microsoft Office suite. • Possession of a full Driving Licence with no endorsements or disqualifications that will prevent travelling on University business. Skills/ Abilities Essential

• Experience of introducing technology into the workplace to improve security and enhance the customer experience. • Experience of conducting and reviewing Building Security Risk Assessments within a higher education institution. • Experience of acting as a lead for Safeguarding, PREVENT, and/or ProtectED. • Experience of developing and implementing Standard Operating for security operations. • Experience of the procurement, mobilisation, and management of contracts for supplementary security resources within a large organisation. • Developing and maintaining revenue (OPEX) budgets for security services. Desirable • Experience of managing security within a higher education institution and/or knowledge and understanding of the HE operating environment

Benefits 30 days paid leave plus bank holidays & 4 days discretionary days Flexi time scheme Relocation Scheme Full benefits can be located here.

How to apply

The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a briefing conversation please contact our advisor: David Craven david.craven@mrgglobal.com 07932 717 438 Applications should consist of a comprehensive CV (of not more than four pages) and a covering letter (of not more than two pages). Applications should be sent to: david.craven@mrgglobal.com. The closing date for applications is: Sunday 17th March. Interviews will commence in April 2024.


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