CustomerTrax May 2017 Edition

THIS IS HOW SKY PIRATES ARE BORN

Amazon’s Drone-FriendlyWarehouses (Might) Take to the Skies

It’s a bird! It’s a plane! It’s a … really predictable intro for talking about Amazon’s giant floating warehouses. In 2016, Amazon was granted a patent for what the company is calling “airborne fulfillment centers,” or AFCs. Using what would essentially be a massive zeppelin with a storage warehouse hanging beneath, the online shopping giant aims to make fulfilling orders even faster. A crew of human employees would man the warehouse with drones flying to and from the

customer information, along with pricing details, and send it directly to JDQuote software. With this feature, all information is automatically sent to a quote and linked back into Handle for reporting. Outlook (Exchange)/Google Calendar If your company uses Outlook or Gmail, you can integrate themboth with Handle CRM. Synchronize any customer and contact data along with any calls scheduled in Handle. You can even display appointments created in Gmail or Outlook within Handle and convert them into customer and prospect calls. Integrated User Authentication Why add another username and password for an employee to remember?With Handle’s integrated user authentication, you have a number of options for streamlining this process. You can tie Handle to a user’s Google or Yahoo account. If you useWindows authentication, our LDAP authentication will allow you to sign in using yourWindows username and password. That being said, don’t expect to look up and see a massive Amazon logo floating among the clouds anytime soon. Drone regulations are still extremely tight, especially in the United States, and most places demand drones remain within the line of sight of their pilot at all times. Additionally, Amazon has a habit of taking out patents that never see the light of day. This idea could change in the future, but at the moment, Amazon’s patent is more “plan for the best” than an actual business model. than currently possible — perhaps two-day delivery will soon become two-hour delivery!

ready to be integrated with other services you may use, so you can get the most out of your CRM experience. Here are a few of the programs that Handle can easily interface with. EQUIP EQUIP is a John-Deere-specific enterprise resource planning tool (ERP) that houses customer and inventory details. Integration with Handle allows users to update customer and equipment details without changing systems. MachineFinder Pro MFPro is John Deere’s official source for evaluating used trades. You can start used trade assessments fromHandle, automatically linking them to your customer records, and utilize our advanced search tool to create reports on trade assessments. Our integration also allows you to jump directly from a stock unit in Handle to the pictures and trade details in MFPro. JDQuote If you need to quote a price to a customer via JDQuote, you won’t need to exit Handle to do it. Our software will allow you input These AFCs wouldn’t carry everything to be found in Amazon’s online catalogue. Rather, the company states their floating warehouses would focus on high-demand items. With the power of flight, an AFC could station itself above an area with “expected demand, and/or actual demand.” Once stock has been depleted or demand in that area has died down, the AFC would move on, navigating to a new area or returning to some main processing center. With this technology, certain orders could be delivered much faster AFC, picking up packages before flying them to their destinations.

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