Figure 22 | Women’s Health Doula Program Doula Referrals by Type
Clinical Outcomes of Doula Clients
100%
30 25 20 15 10 5 0
100%
29
89%
88%
21
80%
18
75%
73%
72%
12
9
60%
4
2
2 2
2
1
4
FY23
FY24
40%
n Benefits Enrollment n Food Referrals n Housing Assistance n Mental Health Referrals n Supplies n Transportation Assistance
20%
13%
9%
0%
FY23
FY24
Insurance Coverage of Doula Patients *
n 38+ weeks delivery n Infants placed skin to skin and breastfeeding initiated
n Medicaid
66% 29%
n Private
n Uninsured/Self Pay
5%
n NICU admissions n Vaginal delivery
* percentages are an average for FY2023 and FY2024
Perinatal Education Program In the 2022 CHNA Implementation Plan, Wellstar committed to increasing skills, knowledge, and abilities through patient education. The Perinatal Education Program provides community pre- and postnatal in-person, virtual, e-class, maternity tours, and support groups across Wellstar’s six birthing locations. All other local health systems, and some private practices provide these offerings, rendering these services as a patient satisfaction, education, and quality expectation. Our program supports six Wellstar birthing hospitals and over 1,600 families with pre- and postnatal community education classes. The Perinatal Education Program provides written Wellstar Medical Group (WMG) OB and GYN patient education and support services across Wellstar’s footprint. The evidence-based education has also been proven to improve quality outcomes, patient satisfaction, and overall market perception. Our program supports more than 12,000 delivering patients with discharge education. The department also provides over 32,000 WMG patients with OB specific patient education for each obstetric WMG visit, as well as high-risk education based upon patient diagnosis.
98,797 total educational materials distributed from FY2022 to FY2024
3,833 patients and families served from FY2022 to FY2024
43 | RESPONSE TO 2022 CHNA - THREE YEARS LATER
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