Contents
1.0
Overview
3 3 4 4 4 5 5 6 6 6 7 7 7 7 7 7 7 7 8 8 8 8 8 9 9 9
1.1
FirstSort service summary
2.0 2.1 2.2 2.3 2.4 3.0 3.2 4.0 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.1 1 3.1
Entry qualifications Minimum volumes Addressing standards
Suitable fonts and print formats
Item dimensions & weight
Whistl set up
FirstSort indicia
Return addresses and undeliverable mail
Whistl set up Mailing items Mail sequence
Flexibility
Non-machineable items
Paper weight
Sealing
Window envelopes
Address
Address block
Clear zones
Window envelopes
4.12 5.0
Printing
Consumables
5.1
Trays & tray labels
5.2 6.0 6.1 6.2 6.3 6.4
E-Dockets and Collection Receipts
Collection process Collection times
1 1 1 1 1 1 1 1 1 1 1 1 12 12 12 13 13 14 15
Collection time re-arrangements
Customer health and safety procedures
Unloading and handover
6.5
Contingency
7.0
Procedures for handling non-compliant postings
7.1
Collections
7.2
Documentation
7.3 7.4
Addressing standards
Post presentation
Appendix A Recommended machine-readable fonts
Appendix B Envelope specification
2
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