Over the course of the year to the 31 st March 2023, there were 37,299 patients streamed at the front door, with 11,663 of those seen in the GPFD service. This was an annual average of 31% of all walk-in patients being seen at the GPFD service. Patient outcomes for those seen at GPFD QEH in 2023 so far: • 69% of GPFD patients return home with either a treatment given, no treatment, no follow up or discharged from the service. • 6% are referred back to their registered GP practice. • 9% are referred back to ED. • 8% are referred for an outpatient appointment. • 8% are referred for an inpatient appointment.
North Norfolk Provider Alliance – Integrated working
A key part of the local working of the Integrated Care System ICS) is operating at ‘ Place ’ , which for North Norfolk covers the four Primary Care Networks NN1, NN2, NN3 and NN4. Place-based partnerships are collaborative arrangements formed by the organisations responsible for arranging and delivering health and care services in a locality or community. The aims of the North Norfolk Provider Alliance are reflective of the NHS Engl and document ‘Working together at scale: guidance on provider collaboratives and are: • Partnership building: Agree a common purpose aligned to the triple aim and agreed with ICSs and system partners to ensure alignment with system priorities. • Programme delivery: Agree a set of programmes that are delivered on behalf of collaborative members and their system(s) and are well informed by people and communities where they will result in service changes. • Shared governance: Work within proportionate shared governance arrangements that enable providers to come together and efficiently take decisions that speed up mutual aid, service improvements and transformation. • Peer support and mutual accountability: Challenge and hold each other to account to ensure delivery of agreed objectives and mandated standards, through agreed systems, processes and ways of working; for example, open-book approaches to finance and performance. • Joined up working: Work with clinical networks, clinical support networks, Cancer Alliances and clinical leaders to develop strategies, agree proposals and implement resulting changes. • Quality improvement: Drive shared definitions of best practice and the application of a common quality improvement methodology.
NNPC Quality Account 2022/23
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