In December 2022 NNPC was contracted by Norfolk and Waveney ICB to provide ARI Community Hubs to the North, West, and East Norfolk areas. The aim of the initiative was to reduce the pressures of acute respiratory illness on Primary Care and provide more time for Practices to support patients in other aspects of their healthcare needs. ARI East was commenced on the 16 th January 2023 to run until the 31 st March 2023, and was operated out of Kirkley Mill, Tudor Unit. Over the time of the service delivery, it achieved 1907 appointments for patients. ARI North was commenced on the 31 st January 2023 and was planned to run until 31 st March 2023. This was delivered at multiple hubs across North Norfolk, with the majority of the 19 Practices being used as bases. Over this time, it supported the North Norfolk Practices with 1,573 appointments for patients who would have otherwise been attending their GP Practice. It is hoped that this service will be funded for an extended period which may provide further support for the Practices going forward. ARI West also commenced on the 31 st January 2023 and was planned to run until 31 st March 2023. This was based at the Queen Elizabeth Hospital in Kings Lynn. Over this period, it supported 1,561 patients being seen and assessed. It is hoped that this service will be funded for an extended period from 31 st March 2023, which may provide further support for the Practices going forward.
The ARI Service proved to be highly regarded by the System in giving support during the Winter months and had multiple positive feedback communicated from Practices and patients.
NNPC Quality Account 2022/23
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