“I recently visited the Rapid Diagnostic Service at the Gurney Surgery, Norwich, where I met the most wonderful doctor called Katheryn Slapp. She made me feel relaxed right from the off and took time to talk to me face to face…..I am so grateful that we have such lovely people ready to help out when needed. Thank you Dr Kate”
Patient from the RDS Service, Norwich hub
“ Very welcoming and put me at ease. Staff were very kind and explained everything clearly. I would happily be seen here again. Thank you”
“Excellent nurse & Dr. Explained & discussed options available to me. Very happy to have a good management plan put in place”
“ Staff were lovely and friendly would definitely recommend”
“ Staff were amazing, very informative, felt well looked after” Patients from the Community Gynaecological Service, Kings Lynn hub
“ I just wanted to put forward my praise for the Rapid Diagnostic Service in Norwich. I have only been under their care for less than a week but have already had a telephone consultation, face to face appointment and a CT scan booked. I had, up until now, been unaware of this service but I am so impressed by the way I have been treated. The doctor I saw has been thorough, understanding and reassuring. At a time where the NHS is often criticised and staff moral low, I feel it is important to give praise when it is deserved. Patient from the RDS Service, Norwich Hub “ The strong sense of support from NNPC in creating easier ways for clinicians to carry out our duties to patients is amazing! Even with seemingly little things, feedback is taken on board, or tenable explanations are given. These transcend to all facets of the services you provide in Norfolk, and consistently so, even in times of daunting pressures on the service and the NHS in general. Thank you for all your hard work and unrelenting support for your clinicians and the whole team at large! Thank you, each one, for being such a delightful team to work with!” Clinician, GPFD Services “ We have found the process easy, smooth and the communication from you guys have been responsive and immensely po sitive.” Great Yarmouth & Waveney Practice, Home visiting service
“You guys have been so invaluable in getting this going and keeping it churning!” Pure Physio, Prehabilitation Project
“ We had really good feedback from last Friday's Respiratory Clinic. Luke was proactive when seeing patients …… which has made a really good impression to the Partners. He was also very accommodating and extremely helpful. He has received really good feedback from both staff and patients. Let ’s hope this service can continue. ” Practice in the North ARI hub
NNPC Quality Account 2022/23
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