TZL 1515

BUSINESS NEWS PERINI MANAGEMENT SERVICES, INC. AWARDED $47 MILLION PROJECT FOR NEW VISITOR CENTER IN EVERGLADES NATIONAL PARK, FL Tutor Perini Corporation, a leading civil, building and specialty construction company, announced today that its subsidiary, Perini Management Services, Inc., has been awarded a fixed-price project valued at approximately $47 million by the National Park Service for the construction of the Marjory Stoneman Douglas Visitor Center in Everglades National Park, Florida. This design-bid- build contract includes construction of the new two-story visitor center, a one- story remote concessions and storage

building, underground utilities and major site improvements. The project also includes demolishing portions of the existing bulkhead and providing a new bulkhead at the marina and along the waterfront. Dredging of the Chokoloskee Bay and replacing existing floating docks with a new floating dock system with accessible ramps is also part of the scope of the project. The substantial sitework associated with the new visitor center will ensure that the roads and parking areas are elevated above the king tide levels. Preconstruction activities are underway and site mobilization is expected in

early October. Substantial completion is anticipated in August 2025. The contract value will be included in the Company’s third-quarter 2023 backlog. Tutor Perini Corporation is a leading civil, building and specialty construction company offering diversified general contracting and design-build services to private clients and public agencies throughout the world. We have provided construction services since 1894 and have established a strong reputation within our markets by executing large, complex projects on time and within budget while adhering to strict quality control measures.

DANIEL HOUF , from page 9

suggest potential alternatives, allowing the client to address the impact earlier in the design process. Thinking through the process and challenging assumptions reduces final costs and improves the end product. 3. Critically reviewing the work products at key times during the project – including an extensive redline review of the final products before they go out the door for third-party viewing. Regardless of the quality of people and the degree of thinking that goes into a project, the products need review. Time pressures often make plan and specification reviews extremely difficult. It is critical to set aside the time and budget needed to review work at key times during the project. Quality and service go hand in hand, but service affects your clients’ experience while working with your firm. Think about any business or organization. Do they communicate effectively? Are they genuinely interested in listening to their clients and meeting their needs? Are they responsive? It is important to treat each client the way you would like to be treated. In our industry, one size does not fit all. Successful firms provide professional and personal service, tailored to the specific client. Excellent service relies on responsiveness. There are many ways we communicate with our clients these days, such as email, text, phone, video meetings, or Teams chats. Never allow your email or voicemails to back up to the point where you are chronically late. You can either be chronically late or chronically on time. You do not have to solve the problem instantly, but at least acknowledge that you are aware of the request and are working on a plan. Do not let it sit in your email for a week and only respond when you get a displeased follow-up email. Great service starts with great employees. The value of a company is its people and the ability to work together to solve problems and meet clients’ needs. That has been true at our firm since our inception in 1990. Our mission statement has been consistent: “Satisfying our clients by providing excellent service, solving their challenges, and meeting their needs.”

Harper Houf Peterson Righellis was the No. 3 winner of Zweig Group’s 2023 Best Firms To Work For Award in the 100-199 Employees category.

In a healthy work environment, employees are engaged and committed to the company, resulting in a firm that provides exceptional service. Zweig Group has a been a valuable sounding board to see how we compared to other successful firms, and because of that, we have been submitting to their Best Firms To Work For Award for years. Our industry deals with complex issues and unique solutions. To be successful, we need to be always listening and adapting, managing with foresight and not hindsight. A reputation for excellent service opens the door to other types of work and allows a firm to diversify in times of economic challenges. Firms built on service and quality are both successful and sustainable! Daniel Houf, P.E. is president and senior principal of Harper Houf Peterson Righellis, Inc., a multidiscipline firm founded in 1990 with offices in Oregon and Washington. Connect with him on LinkedIn.

THE ZWEIG LETTER DECEMBER 4, 2023, ISSUE 1515

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