drawings of premium lines
Modern
Classic and Timeless has the same plate
PERFORMANCE FOR LIFE GUARANTEE This guarantee applies to HANSEN PREMIUM LINE brands only. At Coastal, we believe hardware should perform for its whole life.
Classic
That’s why we offer our Performance for Life Guarantee .
What this means If in the unlikely event your HANSEN PREMIUM LINE handles fails under normal use, we will replace the product and cover the labour cost of re-fitting it
How a claim works
Important notes
What’s included
A photo of the failed product is required
y
Replacement product Replacement fitting cost (labour element only)
; ;
Replacement is like-for-like
y y
Replacement work may only proceed once the estimated time needed to complete the wor including travel, has been mutually agreed
y The original installer should fit the replacement where possible
y If they are unavailable, Coastal will help find local installer
Modern
y Cost of equipment hire not included (we only cover cost of replacement product and labour to fit) y Coastal not liable for redecoration or incidental damage during replacement y One replacement per product per purchaser (exceptions investigated case-by-case) y Valid from 1st January 2026
What’s not included
Damage caused by misuse or accidents Failure caused by not following our care and maintenance guidance Changes or alterations made without approval
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T 01726 871 025
E sales@coastal-group.com
W coastal-group.com
Timeless
Modern
Classic
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Timeless
version - 01-2026
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