Practice Perfect - Sept/Oct 2017




2-344 North Rivermede Road, Concord, Ontario L4K 3N2


Patients can now fill out their intake forms in the clinic lobby on a tablet device, or if you want to be even more proactive, patients can complete their intake forms from your website before they even set foot in your clinic! This game-changing integration will be taking place in three distinct phases. 1. In the first phase, completed forms will be emailed directly to your clinic’s email account. You may then take these forms and store them directly in each patient’s document library. This is now available.


When providing a software as a service, routine updates and small bug fixes are quite common. But we work in a rapidly changing industry, and it’s more important than ever to not only keep up, but to get ahead of the curve. Today, we know that the industry’s thrust is toward patient involvement — and these two new features are going to revolutionize the way your clinic engages them. Online booking allows clients to schedule appointments at any time. They don’t have to remember to call on their lunch break or put off scheduling day after day because they forgot to call you during business hours. Instead, clients book appointments at their convenience, even in the middle of the night. For many people, being able to easily schedule an appointment might be why they choose your clinic over your competitors. Despite the obvious perks, many clinics shy away from online booking for one big reason: It seems complicated to set up. From syncing calendars to coding a web page, launching this level of software is very intimidating. That’s why Practice Perfect has done all the heavy lifting for you. Our new patient self-booking software is currently available, free of charge,

to all Practice Perfect users. All you need to do is contact the support department and tell them that you’d like to enable this feature. Patients can book appointments, choose the provider they want to see, select the duration and more — and it all integrates in real time with your Practice Perfect schedule. We are also working feverishly to enhance this offering by allowing patients to learn about and book specific services, learn your pricing and see biographies of your clinicians. Users will also be able to customize the appearance of their patient self-booking panel with logos and backgrounds to match your clinic’s website and maintain your clinic’s brand. We’re even adding the ability to have automatic “clean up” time added between appointments, based on the services provided. We will continue to enhance our self-booking functionality to meet the ever- changing needs of our clients — and yours. In other news, Practice Perfect is nearing completion on its customizable intake form feature. With the help of this exciting new add-on, therapists won’t have to twiddle their thumbs while they wait for patients to complete their forms.

2. In the second phase, completed forms will

seamlessly be uploaded to your patients’ “Activity by Documents” screen.

3. And in the third and final

phase of this integration, the form (and the information entered on it) can be used to create a brand client profile automatically — without admin staff having to perform any double entry of information already provided.

We’re looking forward to offering you these exciting new features, as we truly believe that they can give you the edge on your competitors and save you valuable administrative time. 1

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