General Information
NEW REGISTRATION TIMES • Residents : Tuesday, December 5 at 7 a.m. • Non-residents: Thursday, December 7 at 7 a.m. The Parks & Recreation Department uses an online registration portal. Easily find what you’re looking for with searching by keyword, age, day, time, location, or instructor. Sign in or create a new account at SantaClaraCA.gov/ActiveNet . No additional fees are charged for online registration. ONLINE REGISTRATION TIPS • Before registration opens, add classes to your wish list. • Once registration opens, move your wish list over to your cart and complete enrollment process. GENERAL INFORMATION Age : Registrants must provide their birth date and be the correct age within two weeks of the class starting. Proof of age may be required and must be provided upon request. Assistance : If you require TDD assistance, please contact our office through the California Relay Service 1-800-735-2922. Americans with Disabilities Act (ADA): In accordance with the Americans with Disabilities Act of 1990, the City of Santa Clara Parks & Recreation Department will ensure that all existing facilities will be made accessible to individuals with disabilities. Reasonable modifications in policies, procedures, and/or practices will be made as necessary to ensure full and equal access and enjoyment of all programs and/or activities for all individuals with a disability. In order to allow participation by individuals with severe allergies, environmental illnesses, multiple chemical sensitivities, or related disabilities, please DO NOT wear scented products to programs and/or activities at City facilities. Contact the Parks & Recreation office at 408-615-2260 regarding accessibility concerns. Class Attendance : Attendance is limited to individuals enrolled in the program. Participants may not make up classes which they have missed; fees cannot be pro–rated for classes missed. Course Cancellations : Refunds will be granted if a course is canceled by Parks & Recreation.
Course Enrollment : Registration not accepted at class. Courses not reaching their minimum enrollment will be canceled. New: Course Withdrawals/Transfers : Course withdrawals or transfers must be requested at least 5 business days prior to the start of class. A $15 processing fee per activity applies for all refunds. A $5 processing fee per transaction applies for all transfers. Liability Waiver : To register you will need to agree to the liability waiver. Waiver is available on the registration portal or on SantaClaraCA.gov/ RecClasses . No Class/Holiday Dates : The City’s operating budget includes periodic facility closures and recreation office level of service reductions. In addition, the City has several holiday closures.
City Holidays (all facilities): January 1, 15 and February 19 CRC, Youth & Teen Center, Skate Park: January 2–7 and February 19–24
Photographic Release : The City of Santa Clara Parks & Recreation Department reserves the right to photograph and/or video tape department classes, activities, events, and participants for brochures or other publicity. Proof of Residency : Current proof of Santa Clara residency or Santa Clara Unified School District status is required to register as a resident for all programs and Membership Cards. Applicable proof: preprinted check, valid driver’s license, or utility bill from the last 30 days. Waiting Lists : Wait lists are created for filled classes. You may place yourself on a wait list for a filled class online or by calling the CRC for assistance. If a space becomes available, you will be contacted.
Spring Activity Guide Dates Guide available online : Feb. 23 Resident registration : Feb. 27 Non-resident registration : Feb. 29 Spring session starts : March 24
YOUTH & TEEN CENTER
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SantaClaraCA.gov/ParksandRec
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