Person specification
Personal Appearance
• Smart appearance in line with the Liberty Living brand dress code. Assigned Liberty Living uniform, where appropriate.
Education and Qualifications
• Minimum: Educated to NVQ level 3 and/or GCSE level A – C standard or equivalent. Ideally with ‘A’ level(s) or equivalent.
Experience
• Previous administrative experience in a client facing service industry. • Previous experience of business development/sales and/or facilities and/or prior financial knowledge including credit and cost control would be desirable.
Attributes
• Proactive and strong ability to problem solve, multi-task, plan and organise. • Excellent communication and customer-facing skills and ability to deal with difficult situations. • A good understanding of business coupled with a professional attitude. • Ability to work without constant supervision. • Ability and willingness to work flexible hours as determined by the needs of the business. • Ability to work evenings and weekends as required during busy periods.
Character
• Self motivated. Professional. Resilient. Adaptable.
Conditions
• A good working knowledge of MS Word, Excel and Outlook. • A good working knowledge of Kinetics within 6 months of joining the Company. • Acquiring good comprehension and utilisation of other databases/systems (as introduced by the Company from time to time), which are required to improve standards/performance/ services at the residence; within 6 months of introduction. • A working knowledge of Kinetics software would be an advantage.
Made with FlippingBook Annual report