Research Magazine 2025

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Aaron French

A Framework for the Blockchain Ecosystem for Smart Tourism Coles Working Paper Series, FALL24-07, November 2024

Smart technology has changed the way people travel by making their experiences better and more enjoyable. New technologies like blockchain can take this even further by making it easier for people and businesses to communicate, automate tasks, and

verify information. This research introduces a new model showing how blockchain can connect all the different people and services involved in a trip to a smart tourist destination. The model explains what technologies are used, how they help, and how everything

is connected—benefiting both travelers and the companies that serve them. This study also opens the door for future research on how blockchain and smart tour- ism can work together and offers suggestions for improving current ideas with blockchain.

COLES WORKING PAPER SERIES

Blockchain connects tourism services for improved communication and customer service. A blockchain ecosystem adds transparency, building trust in tourism. Tourists get real-time personalized travel experiences with enhance security and payments. Visibility across the full travel experience provides improved and analytics and insights. Unified rewards let tourists earn across all services.

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Kelly Ha , Bryan Brockbank, Mary Hill , Wayne B. Thomas

The Power of Accounting: Capitalization of Cloud Computing for Utilities.

Faculty often share their ongoing, unpublished research - called working papers - with one another to promote discussion and explore collaboration opportunities. The Coles College Working Paper Series collects faculty working papers to highlight emerging research and foster a dialogue between peers.

Coles Working Paper Series, FALL24-14, November 2024

This study examines the impact of accounting standards changes on utilities’ investment in cloud computing and subsequent operational outcomes. Following changes to U.S. GAAP and the issuance of a Federal Energy Regulatory Commission (FERC) accounting order, an increasing number of utilities requested and received approval from state public service commissions to include

cloud computing costs in their rate base, while other utilities made no such request. Using a difference-in- differences design, this study finds that utilities receiving approval to capitalize cloud computing costs in their rate base increased their investment in cloud computing, resulting in higher electricity rates charged to customers. These utilities also realized operational benefits, including a shorter

duration of power outages and lower regulatory penalties. The magnitude of these changes is greater for utilities operating in states with more experienced public service commissioners, while also being less costly to customers overall. This study contributes to the literature on real effects of ac- counting and provides insights for regulators on the consequences of capitalizing technology costs.

Utilities increased requests to capitalize cloud computing costs in rate bases after accounting rule changes. Approved capitalization of cloud computing costs led to higher customer rate. Utilities realized operational benefits from cloud computing including reduced outages.

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