CONNECT
Issue 16
What’s distracting your workforce?
The mean distraction score helps management to focus on the areas of subjective well-being that are having the largest impact on their workforce. The Healthy Working distraction score can be viewed for the entire organization or by different classifiers. Viewing by classifiers allows management to benchmark and compare groups of employees with the rest of the organization. Classifiers include: • Department • Work location • Most common area worked within the last month
Working with Cardinus and the University of Hertfordshire statistical services consultancy unit, we’ve developed Healthy Working Analytics, a data driven employee well-being and productivity tool. Healthy Working Analytics uses evidence- based well-being questions to engage with employees and understand their working experience. The questionnaire is confidential and is designed to establish to what extent working environmental factors are distracting employees from concentrating and causing their well-being to be out of balance. Getting the right balance. The aim of Healthy Working Analytics is to promote a balance between an individual’s resources and challenges to allow for optimal well-being. Dodge et al (2012) defined well-being as the ‘balance point between the physical, psychological and social resources available to a person and the physical, psychological and social challenges placed upon them’. Dodge indicated that when these resources and challenges are in balance an individual has a positive perception of their well-being. If, however, the resources and challenges become out of balance when, for example challenges outweigh an individual’s resources, they suffer a sense of negative well-being. If this situation persists, then the negative sense of well-being can lead to ill health, reduced productivity and potential exit from the company. Make the right interventions The data from the Healthy Working Analytics questionnaire is shown in a report, which identifies the key areas of employee distraction. Management can use this report to focus resources on the areas that matter and introduce effective interventions/initiatives. Data segmentation The report includes the organization’s Healthy Working distraction score. This score ranges from 0-10 and is a measure of how much the workforce is distracted from carrying out their best work. It provides a three-tier scoring system from 0-10 and a mean distraction score by question.
• Work setting type • Employment type • Gender • Age range • Time within the organization.
Clients are encouraged to re-measure to ensure overall well-being/distraction score is decreasing and to maintain focus on the distractions which are impacting on the organization. Types of distractions Healthy Working Analytics focuses on a range of well-being categories, which include: • Financial
• Technical issues • Lack of training • Caring for others • Issues with supervisor • Not enough time • Depressed/stressed • Health (Wellness)
Depending on the well-being category of interest, management can click on each of the well-being categories to get a deeper understanding of the questions. Impact assessment An impact assessment is provided that directs the organization to the factors which require intervention. This helps to know where to apply resources for optimal impact on the distractions that are negatively impacting the well-being and productivity of their workforce. The question breakdown provides management with further guidance allowing for focused interventions.
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