◦ Chapter 3: Software – Without software, hardware is useless. This chapter covers software and the role it plays in an organization. ◦ Chapter 4: Data and Databases – This chapter explores how organizations use information systems to turn data into information that can then be used for competitive advantage. Special attention is paid to the role of databases. ◦ Chapter 5: Networking and Communication – Today’s computers are expected to also be communication devices. This chapter reviews the history of networking, how the Internet works, and the use of networks in organizations today. ◦ Chapter 6: Information Systems Security – This chapter discusses the information security triad of confidentiality, integrity, and availability. Different security technologies are reviewed, and the chapter concludes with a primer on personal information security. • Part 2: Information Systems for Strategic Advantage ◦ Chapter 7: Does IT Matter? – This chapter examines the impact that information systems have on an organization. Can IT give a company a competitive advantage? This chapter discusses the seminal works by Brynjolfsson, Carr, and Porter as they relate to IT and competitive advantage. ◦ Chapter 8: Business Processes – Business processes are the essence of what a business does, and information systems play an important role in making them work. This chapter will discuss business process management, business process reengineering, and ERP systems. ◦ Chapter 9: The People in Information Systems – This chapter will provide an overview of the different types of people involved in information systems. This includes
Information Systems for Business and Beyond (2019) pg. 13
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