Information Systems for Business and Beyond (2019)

Chapter 8: Business Processes

Upon successful completion of this chapter, you will be able to: • Define the term business process ; • Understand the tools of documentation of business processes; • Identify the different systems needed to support business processes in an organization; • Explain the value of an enterprise resource planning (ERP) system; • Explain how business process management and business process reengineering work; and • Understand how information technology combined with business processes can bring an organization competitive advantage.

Introduction The fourth component of information systems is process . But what is a process and how does it tie into information systems? And in what Information Systems for Business and Beyond (2019) pg. 161

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