Information Systems for Business and Beyond (2019)

IT governance in such a large company was a serious issue. It turns these EUCs were done in part to streamline the time it took to make changes to their business processes (a common complaint of IT departments in large corporations is that it takes too long to get things done). As such, these EUCs served as a form of “shadow IT” that had not been through a normal rigorous testing process.

Implementation Methodologies Once a new system is developed or purchased, the organization must determine the best method for implementation. Convincing a group of people to learn and use a new system can be a very difficult process. Asking employees to use new software as well as follow a new business process can have far reaching effects within the organization. There are several different methodologies an organization can adopt to implement a new system. Four of the most popular are listed below. • Direct cutover. In the direct cutover implementation methodology, the organization selects a particular date to terminate the use of the old system. On that date users begin using the new system and the old system is unavailable. Direct cutover has the advantage of being very fast and the least expensive implementation method. However, this method has the most risk. If the new system has an operational problem or if the users are not properly prepared, it could prove disastrous for the organization. • Pilot implementation. In this methodology a subset of the organization known as a pilot group starts using the new system before the rest of the organization. This has a smaller Information Systems for Business and Beyond (2019) pg. 225

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