MAX HITHCINS- Hospitality and Memory Expert
So we approached the Speaker and put a proposal to him to have six two hour monthly sessions with him to learn about the Internet. I figured it would take us about six months to learn all there was to know about the Internet. How wrong was I! In January 2018 I began my 23rd year of having two hour monthly sessions with this same Futurist learning about the Internet. His name is Craig Rispin. And he now has clients all around the world who hang on his every word he utters about the changes ahead in every industry and every business. In 1995 he said to me “Max, the Internet will change everything it touches and it will touch almost everything!” How right was he! Every opportunity I get I ask Craig “What’s the next BIG THING?” At the 2010 CeBit Show at Darling Harbour - Sydney, Craig told me about a then new product called ShoeboxBooks. It was specifically designed to help small business. Find out more by checking out the interview. Simply search Youtube for: Craig Rispin talks to Max Hitchins about the Internet in 1995. In 2011, I shot another video with Craig at Sydney CeBit. You will be amazed to hear what he then told me was about to become the next BIG THING. I invite you to search Youtube for: Live with Craig Rispin and Max Hitchins - and see how right he was! At the most recent recent session with Craig, in January, he told of a car I have never heard of…it is called a Byton. It is made in China. Do you remember when we thought all things made in Japan, China and most Asian countries were cheap junk? Not so now. The Byton should be released in Australia some time in 2019. Already, I think it will be my next car. To check it out search Youtube for: Byton Concept EV first ride. At the beginning of 2017 I recall Craig telling that the use of robots in the Hospitality Industry was about to increase dramatically. Hilton Hotels started to experiment with Robots in 2016. To check it out search Youtube for: Meet Connie, Hilton Hotels’ First Robot Concierge. And while on the topic of Robots in the Hospitality Industry you might want to check out this 2017 video shot of a Drone delivering food to the a table in a London Restaurant. Simply search Youtube for: Flying fish: Sushi delivered by drone. Here are two more videos of coffee and food being delivered by a Drone. Search YouTube for: Fully Autonomous Flying Robots for Restaurants. And if you are thinking Robots will never be used in Bars…you’re wrong! I took my family on a Christmas Cruise on the Ovations Of The Seas. One of the most popular bars on the ship was the Robot Bar. You simply placed your order on the nearby IPad and watch the R__obots prepare your drink. Check it out by searching YouTube for: Ovation of the Seas - Robot Bar. “Tomorrow belongs to the person who prepares for it TODAY!” By line: Max’s ebooks in the How To Develop a Memory Like An Elephant series include Remembering Names, Remembering Speeches and Remembering To Do Lists. You can check these out at www.HospitalityDoctor.com.au The FUTURE is here In 1995, at a Business Breakfast, I listened to a guy (who was promoted as a Futurist) talk about a thing called ‘the Internet’. After breakfast I said to three of my mates “I think this thing called the Internet could turn out to be a pretty big thing. I think we should learn as much as we can about it.”
February 2018 www.australianhotels.asn.au
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