12121423 - Level II Training Book

12/13/23

Evolving Roles

• Observe and report • Be objective and clandestine • Collect and preserve footage • Monitor for compliance and quality control • Assist inquiries and investigations • Resolve claims • Detect safety threats, cheating, theft, etc. • Data analysis

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Traditional Assurance

• Layers of audit in casinos: 1. Department Leadership 2. Surveillance

3. Tribal Gaming Commission/TGA 4. Internal Audit (if separate from TGA) 5. State 6. NIGC 7. External Audit

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