Outcomes Report (2016-17)

OCS Outcomes Report 2016-2017

• 8 groups delivered. • 75 families served.

Quality Improvements • Offered through Options’ Early Years Centre. • All program promotional materials were reviewed and updated.

Employment Services Whalley Employment Services Centre (WESC)

WESC is a provincially-funded program which provides job search related services and supports for those who are unemployed or under-employed and legally entitled to work in Canada.

Services include employment counselling, job search workshops, career planning assessments/workshops, development of skills training plans including funding for eligible clients, wage subsidy support, job development, customized employment services, job coaching, funding for short-term occupational certificates, financial supports for work clothing, bus tickets, and job start supports specified by the employer. Service Highlights • 96% of needs and goals were addressed as per Client Survey questionnaires. • 85 long-term Training Applications were approved for funding. • 478 workshops were held. WESC has just completed its fifth year of operation.

“Goal setting helps me rethink what I want to happen next year.”

I’ve done a lot of growing in this class, I am ready for the next step.

• 1,236 new client files were opened. • 1,279 individuals found employment. • 2,375 individuals received 1:1 support. • 3,615 individuals attended workshops. • 15,179 visits to the resource room were recorded.

Quality Improvements • Based on workshop attendance and results, the structure of the workshop delivery has been revised and improved to ensure a higher participation rate, enhanced service delivery and completion results, ultimately higher employment stats.

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