OCS Outcomes Report 2016-2017
• The Parent Introduction Manual was updated to include a table of contents, equality wheel, nurturing wheel, information on safe and supportive parenting and family separation and change. • There have been ongoing modifications to the intake process in an attempt to expedite the process, screen out inappropriate referrals and to reduce our waitlist. The waitlist remains relatively low, but the inappropriate referrals are high. We are starting to implement a screening step prior to scheduling intake meetings with the guardians. • We are working towards modifying our referral and intake process to decrease the amount of time spent on processing inappropriate referrals. • Communication protocol was created to assist client in establishing boundaries and emotional safety.
Mental Health and Supported Community Living Services Clubhouses
Our Clubhouses are based on a PSR (Psychosocial Rehabilitation) approach to wellness and provides a safe and supportive environment for adults living with a mental illness.
Participants in the Clubhouse are called “members”. Each member is expected to contribute to the daily operating/functioning of the Clubhouse. Members and staff work collaboratively to plan, organize and run the programs. Members can participate in low stress work units, seek volunteer and employment opportunities, make friends and enjoy recreational activities. All activities and services are designed to promote personal health and wellness, while increasing independence and facilitating recovery. Surrey Clubhouse (New Frontier and The Roost) The main focus at New Frontier is on leisure, basic living skills and wellness while the emphasis at The Roost is on pre-employment and employment. The Roost also offers some social/leisure and wellness components. Both sites provide opportunities to develop and practice skills. Both locations also offer Young Adult and Wellness programs. Service Highlights • 241 unique members. • 53 members participated in the Competitive Employment Program. • 44 members participate in the Supported Work Program. • 20 members are a part of the Therapeutic Volunteer Program. • 100% of members would recommend this program to family and/or friends. Quality Improvements • Based on several of our members feeling very uncomfortable when questioned by other members about their gender or sexuality, we initiated a step to help people better under the LGBTQ community/ies.
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