OCS Outcomes Report 2016-2017
Service Highlights Clients rated the following survey questions describing their experience with the Supported Living program (on a scale from strongly agree/agree and neutral):
SIL
CLS Congregate Bridging Sutton Sandell
1. I am treated with courtesy and respect in this program
100% 100%
100%
100%
100%
100%
2. The staff are professional, skilled and knowledgeable
100% 100%
100%
100%
100%
100%
3. I would recommend friends or family to this program/service
92% 100%
100%
100%
100%
100%
4. Overall, I am satisfied with the services I received
97% 100%
100%
100%
100%
100%
Quality Improvements • Capacity for our Supported Independent Living Program increased to a range of 100-109 subsidies. • We added another 2 Sutton Apartment units and in December we were successful in our Assisted Living registration, turning Nichol House into an Assisted Living resource. Youth Supported Independent Living (YSIL) YSIL is an outreach and housing program providing young persons with a mental illness with a variety of independent living support services. The program provides specialized one to one support services to those referred into the program as well as a rental subsidy to financially assist the young person to live in market housing. We have up to 5 rental subsidies available. Service Highlights This program is a component of Clubhouse Without Walls; programs and services that provide a seamless continuum of services for older youth/young adults living with a mental illness. Referrals for the YSIL Program come from the Child and Youth Mental Health teams from Surrey and White Rock.
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