Outcomes Report (2016-17)

OCS Outcomes Report 2016-2017

• Construction of New Site: The new build is coming along well; the walls are beginning to go up. We are hosting a meeting with everyone involved in the build at Hyland House Cloverdale bi-weekly. The building is expected to be complete by October 2017. • Homeless Count: Staff participated in the 2017 Homeless Count on March 8th, both in the shelter and at the EWR.

Transitional Housing Program (THP) Transitional Housing focuses on providing 20 supportive housing bachelor units

for formerly homeless people. The purpose of the program is to stabilize people who have challenges maintaining independent housing or supportive housing in the community. This program is funded by BC Housing. THP uses a trauma informed lens in the provision of services and supports.

Service Highlights • 7 clients moved on to permanent housing

Homeless Outreach Program (HOP) HOP is funded by BC Housing. The program connects people who are homeless to housing, income assistance, and community-based support services in Surrey. The Outreach Workers undertake a wide range of support activities such as: • Addressing immediate physical and safety needs (i.e., food, warm clothing and a place to stay). • Connecting people with housing, income support and health services; including making and accompanying them to appointments. • Linking to other support services, such as life skills training, personal health, household and financial management. • Acting as a landlord liaison, when needed.

Outcomes • Increased number of clients who are referred to support services. • Increased number of clients connected with stable accommodations. • Increased number of clients who have case plans developed.

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