Outcomes Report (2016-17)

OCS Outcomes Report 2016-2017

Housing First Partnering Strategy (HPS) HPS is a collaborative between 4 local agencies: Lookout Society, Elizabeth Fry Society, Sources and Options Community Services. This partnership uses a Housing First focus to house chronically hard to house individuals who have been homeless for 6 months or more in order to meet the immediate shelter, nutrition and hygiene needs of the homeless population.

Homelessness Prevention Program (HPP) and Rent Supplement Program HPP provides people in identified at-risk groups facing homelessness with portable rent supplements to help them access rental housing in the private market.

The program focuses on the following groups: • Youth transitioning out of foster care. • Women who have experienced violence or are at risk of violence. • People leaving the correctional and hospital systems. • Individuals of Aboriginal descent.

HPP operates, in many instances, as an enhancement and partner with the existing Options’ Homeless Outreach Program.

Combined service highlights of HPS, HOP and HPS: • 100% of clients offered referrals for service. • 206 people housed.

• over 85% of clients who could be reached after 6 months remained housed. • 92% of clients are offered a case plan; 99% of those clients initiate one. • 2,140 clients served. • 39% of clients are women. • 80% of clients are referred to complimentary support services. • 228 unique individuals provided with ongoing monthly rent supplements. Quality Improvements - All Outreach • Extended Outreach hours to 7pm, 5 days a week. • All Outreach are Narcan trained and carry harm reduction supplies with them to all client and community engagements. • Outreach extended their presence in Whalley. In addition to SUMS, workers are on 135A Mon. to Fri. all shift and have increased community partnerships in the surrounding area. • Combined outreach/housing teams. This has created greater flexibility as workers are not confined to specific roles or areas. Outreach and housing are now able to complement each other and their schedules. • Outreach workers have taken on more case management roles with clients. Workers are creating better relationships and seeing clients through the whole process of homelessness to housed to ensure stable housing.

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