Managing chargebacks (uplines)

Change comp tiers with easy toggles Tools and resources to help you manage your teamʼs chargebacks

Set a newer agent to as-earned, or update comp for a veteran agent to your agency max.

Hereʼs how:

➔ Go to the Performance tab and select ʻChange downlines tierʼ ➔ Choose the compensation tier for agent(s) and reason for downgrade or upgrade. ➔ Click ʻSend requestʼ to send it to Ethos and your agency upline for approval.

Our step-by-step video tutorial is also available to you in the Resource Center of the agent portal.

ethos.com

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