Managing chargebacks (uplines)

Requested payment from terminated agents Tools and resources to help you manage your teamʼs chargebacks

Send a terminated agent a chargeback payment link directly from the agent portal.

Hereʼs how:

➔ Go to Performance in the agent portal and click the “Terminated agents” tab. ➔ Go to the 3 dots on the right-hand side of an agent's name and click “Email chargeback payment link.” ➔ The terminated agent will receive an email from Stripe to pay their chargebacks in full.

Our step-by-step video tutorial is also available to you in the Resource Center of the agent portal.

ethos.com

6

Made with FlippingBook - professional solution for displaying marketing and sales documents online