Requested payment from terminated agents Tools and resources to help you manage your teamʼs chargebacks
Send a terminated agent a chargeback payment link directly from the agent portal.
Hereʼs how:
➔ Go to Performance in the agent portal and click the “Terminated agents” tab. ➔ Go to the 3 dots on the right-hand side of an agent's name and click “Email chargeback payment link.” ➔ The terminated agent will receive an email from Stripe to pay their chargebacks in full.
Our step-by-step video tutorial is also available to you in the Resource Center of the agent portal.
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