Pro PT Inc - May 2020

MAY 2020

620 Old West Central Street, Franklin, MA 02038 • 508-528-6100 •


Let’s Stay Safe and Healthy by Working Together

our office at this time but still need ongoing treatment. Some health insurance carriers are even making it easier for their customers to use telehealth by waiving copays for people who use it. Telehealth is a fairly new concept that can be confusing or overwhelming for those who’ve never used it or might be new to video calling, but we’re here to help you every step of the way. Professional Physical Therapy is fortunate to have a few savvy millennials manning the front desk, ready to walk you through setting up the entire process by phone. Read the insert included with this newsletter to learn more about how you can take advantage of telehealth. In the meantime, we can’t stress enough the importance of doing what you can not only to stay safe and healthy but also to try to stay positive and productive. It’s so important to find ways to come together and face adversity, and doing so takes grit. From my perspective, grit is a combination of passion and perseverance. It’s about finding a way to make the best of any situation and doing everything you possibly can to achieve that. In our office, we’re passionate about helping people get out of pain, avoid unnecessary medical procedures, stay out of at-risk medical facilities, and avoid self-medicating. What helps us persevere is the overwhelming gratitude and appreciation we’ve received from our patients. We couldn’t do it without them and their support. During these isolated times, try to find something you’re passionate about, then persevere in your mission to achieve it as best you can while following the Centers for Disease Control and Prevention’s guidelines. It’s been amazing to see people’s passion for helping one another emerge through this hardship. We’ve had volunteers hand-making masks for our patients, running errands for those who can’t leave their homes, and preparing and donating meals to those in need. There are so many ways to come together, even when we’re physically unable to. You can always find help if you need it, and if you find yourself with a

The ripple effects of COVID-19 have been severe for so many, but Professional Physical Therapy is incredibly grateful to let people know that we’re still open and operating. As an essential medical service, we’ve been working hard to serve people who are in pain, have physical limitations, are postoperative patients, or have had surgeries canceled. The goal is to keep these people out of pain but also out of hospitals, urgent care facilities, and doctors’ offices, which have become high-risk facilities. Like nearly everywhere, we’re taking extra precautions to keep our patients safe when they visit us by wearing masks and gloves, disinfecting rooms and equipment thoroughly, and keeping distance between patients. Our administrative staff has even implemented a “no-touch” system so that there are no pens to touch or papers to sign during visits. We’re also excited to announce that we’ve started using telehealth services so our patients can get the care and

surplus of any kind, find ways to give to those less fortunate if possible. And through it all, please know that we at Professional Physical Therapy are here if you need us.

attention they need without leaving the safety of their homes. It’s an incredible system that allows patients to visit with their therapists via live video on a computer, laptop, smartphone, or tablet. We’re doing this for consultations, assessments, treatments, and progression of programs. Plus, it allows us to simply answer any questions as they come up. Telehealth is a great option for those who aren’t able to come to

– Dr . Stacey Raybuck Schatz

Professional Physical Therapy | 508-528-6100 • 1

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