Message from Clinical Care Manpreet
It is a pleasure to share updates from our clinical team in this quarterly newsletter. Over the past few months, we have experienced a significant turnover of residents, and our staff have gone above and beyond in providing end-of-life care during residents’ final days with compassion and professionalism.
We have also welcomed new staff members and provided 1:1 training during their buddy shifts. Our CNs are spending extra time with RNs, educating them about our policies and procedures so they can care for our residents effectively. Please be patient with them and assist as they become familiar with residents’ routines and special needs. We have received numerous cards and letters expressing thanks and appreciation, acknowledging the kindness, skill, and sensitivity our staff display when caring for residents. We are fortunate to have a highly skilled team, with many members trained in Palliative Care, and as Pain Champions and Wound Champions, ensuring the highest quality of support is available when it is most needed. Clinical Focus: Falls Prevention and Pain Management This quarter, we are focusing on falls prevention and pain management, particularly for those who may not be able to verbalise their discomfort. Pain is common—yet often overlooked. Since many residents cannot clearly communicate their pain, it is essential for staff to remain vigilant and regularly assess any new or unusual behaviours that may indicate discomfort. Our staff are effectively using the PainChek app to assess residents’ pain. Identifying and addressing pain early can significantly improve a resident’s comfort and quality of life. Staff continue to receive training in recognising symptoms and providing appropriate treatment. Falls: We have reintroduced the autumn leaf symbol to identify residents at high risk of falls and to alert all staff to keep a closer eye on them. A few reminders to help residents stay safe when walking within the facility: • Use your walker if you have one—even for short trips. • Wear supportive footwear or non-slip socks to prevent slips and falls. • Ask staff for help when needed—whether it’s picking something up or reaching for an item. We encourage residents and families to speak with our nursing team if they have any concerns, and we will assist you as soon as possible. Allied Health Services Let us know if you would like to see the visiting optometrist, mobile dentist, or Hearing Australia, and we can organise this for you. If you would like to see the GP, please speak to a nurse and they will place your request in the GP review book. We have organised our next COVID clinic for 17/12/2025. Staff will be seeking consent for residents who are due for their six-monthly injections. We remain committed to supporting you in every way. Let’s work together to stay safe, active, and connected this season. Kind regards, Manpreet Kaur Clinical Care Coordinator
Made with FlippingBook Online newsletter