IHF NELS Report 2023

Findings of the National End of Life Survey | 2023

Figure 3.8 Scores (out of 10) for questions on ‘Care in a nursing home or residential care facility’

0.0

2.0

4.0

6.0

8.0

10.0

Q24. During their stay in the nursing home/residential care facility, if they experienced pain, did healthcare staff do everything they could to relieve it? Q25. During their stay in the nursing home/residential care facility, if they experienced symptoms other than pain (such as nausea, constipation, breathing difficulties or restlessness), did healthcare staff do everything they could to relieve them? Q26. During their stay in the nursing home/residential care facility, did healthcare staff help and support them with their emotional needs (e.g. feeling worried, feeling anxious, feeling low etc.)? Q27. During their stay in the nursing home/residential care facility, did healthcare staff support them to do things they wanted to do (for example, participate in special family events, see a pet, etc.)? Q28. During their stay in the nursing home/residential care facility, did healthcare staff help them with urgent problems outside of normal working hours (after 5pm, at night and weekends)? Q29. During their stay in the nursing home/residential care facility, if they needed help from healthcare staff, did they get it as soon as they needed it?

8.7

8.6

7.8

7.7

8.1

7.9

Q30. During their stay in the nursing home/residential care facility, did healthcare staff answer your questions in a way that you could understand?

8.4

Q31. During their stay in the nursing home/residential care facility, did you feel welcome to visit at any time?

9.1

Q32. During their stay in the nursing home/residential care facility, did you have confidence and trust in the healthcare staff treating them?

8.3

Q33. Overall, during their stay in the nursing home/residential care facility, did you feel they were treated with respect and dignity by healthcare staff?

8.8

Q34. Overall, how would you rate the care they received from healthcare staff in the nursing home/residential care facility?

8.4

41

Made with FlippingBook flipbook maker