IHF NELS Report 2023

Findings of the National End of Life Survey | 2023

Figure 3.14 Scores (out of 10) for questions on ‘Care in an acute hospital’

0.0

2.0

4.0

6.0

8.0 10.0

Q38. During their last stay in hospital, if they experienced pain, did healthcare staff do everything they could to relieve it?

7.8

Q39. During their last stay in hospital, if they experienced symptoms other than pain (such as nausea, constipation, breathing difficulties or restlessness), did healthcare staff do everything they could to relieve them?

7.8

Q40. During their last stay in hospital, did healthcare staff help and support them with their emotional needs (e.g. feeling worried, feeling anxious, feeling low, etc.)?

6.2

Q41. During their last stay in hospital, did healthcare staff provide enough help with urgent problems outside of normal working hours (after 5pm, at night and weekends)?

6.7

Q42. During their last stay in hospital, if they needed help from healthcare staff, did they get it as soon as they needed it?

6.7

Q43. During their last stay in hospital, did healthcare staff answer your questions in a way that you could understand?

7.1

Q44. During their last stay in hospital, did you feel welcome to visit at any time?

7.3

Q45. During their last stay in hospital, did you have confidence and trust in the healthcare staff treating them?

7.2

Q46. Overall, during their last stay in hospital, did you feel they were treated with respect and dignity by healthcare staff?

7.8

Q47. Overall, how would you rate the care they received in the hospital?

7.5

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