Findings of the National End of Life Survey | 2023
Question 64 asked participants if they felt that there was good coordination between the different services and staff that cared for their relative or friend in the last three months of their life. In total, 1,699 participants (45.4%) answered that there ‘definitely’ was good coordination between the services and staff, 1,148 (30.7%) answered ‘to some extent’, with 892 (23.9%) answering ‘no’ 54 . Question 76 asked if there was good coordination between healthcare staff in the last two days, with 3,007 participants (73.6%) saying that there was ‘definitely’ good coordination. Participants’ comments also described their experiences of the coordination between the various services, settings and professionals involved in end–of-life care. Table 6.4 shows the responses relating to the continuity, availability and responsiveness of care, across each of the three free-text survey questions.
Table 6.4
Number of comments relating to continuity, availability and responsiveness of care
Question
No. of relevant comments
Q101. Overall, what was good about the care your relative or friend received? Q102. Was there anything that could have been improved? Q103. Do you have any other comments or suggestions about the care your relative or friend received?
929
1,146
791
54 437 participants said that the question was not relevant to their situation or they didn’t know.
98
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