Marhaba - Q1 2025

1.2025 Embracing Diversity and Inclusion (MEIA) – For all colleagues 2.Recognise Signs of Modern Slavery and Human Trafficking 2025 – For all colleagues 3.Personal Data Protection 2025 – For all colleagues 4.Code of Conduct – For all colleagues 5.Working with Book360 - For Revenue Optimisation, Reservations, CEPT 6.Guestpedia (Rooms Module) – For Front Office and Housekeeping 7.EasyClean – For Director of Rooms and Housekeeping colleagues (excluding Laundry) 8.EasyTask - For Front Office, Housekeeping, IRD, Engineering, and ERT members

Training of the month for Rooms and F&B Service.... Guest Feedback Handling and Resolution 2024

Page 32

Made with FlippingBook - Online magazine maker