A Unique Approach Our business is built on a foundation of trust and transparency
3 Day/2 Night anonymous assessment Across all aspects of the guest journey
Over 800 service and product standards Assess benchmark, emotional intelligence, and brand specific standards
Post assessment feedback session Personalized consultation with property leadership following the assessment
Real time comprehensive report Quantitative and qualitative analysis delivered in within 10 days of the assessment
Actionable Insights Full range of online actionable insights via www.leadingquality.com
5/7/2019
LQA Confidential, Do Not Distribute
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