Leading with EI - Post Document

Benchmark Standards Address Service and Product Ensure a complete understanding of performance across all aspects of the guest’s experience

LQA Benchmark Standards Composition Ai

Product Standards 20% of LQA Benchmark Standards

Emotional Intelligence (EQ) Standards 25% of LQA Benchmark Standards

Service Standards 55% of LQA Benchmark Standards

5/7/2019

LQA Confidential, Do Not Distribute

72

Made with FlippingBook - professional solution for displaying marketing and sales documents online