The University of Bristol Residential Contracts Manager Overview
A key function of the Residential Facilities Contract Manager (RFCM) will be the overall responsibility for performance of RHS’ commercial service and partnership accommodation providers, for example A2 Dominion and Unite properties - to ensure compliance with local Service Level Agreements and safety in student Residences. To manage the partnership agreements (consisting of 3000+ bed-spaces and rising) to ensure that the experience of students living in partnership properties is at the same level and wherever possible consistent with that of students living in University owned Residences. To promote the recruitment and retention of students by ensuring that accommodation requirements are met and to support the residences profitability by ensuring that voids are minimised. Line manages the Residential Facilities Contract Support (RFCS). Areas of Responsibility Analysis, Reporting and Documentation • Monitor, measure, analyse, interpret and report on information – creating Management Information (MI) in an agreed format for Senior Management such as the Deputy Director. E.g. Carry out detailed analysis of partnership maintenance records and compliance data and report income from franchise agreements on a monthly basis. The reports are fundamental to ensuring that the University fulfils its duty of care to students allocated to partnership residences. • Collate existing information across various sources / departments and consolidate to develop an RHS leased property and partnership database ensuring accuracy, consistency of data and regular upkeep – reflecting changes as they happen. • Keep abreast of relevant changes in the HE sector which may impact on student accommodation and ensure compliance with statutory requirements e.g. UUK Code of inspection and ensuring that the University is protected against action under legislation governing student accommodation, including Landlord and Tenant Acts, Housing Acts and the Equality Act 2010. • Maintain Standard Operating Procedures (relating to Health & Safety, Property Legislation, Statutory Compliance) and amend or update to comply with legislative or departmental changes. • Be the main point of contact in relation to any external audits, responsible for liaising with auditors, overseeing and reporting on the completion of appropriate statutory checks, surveys and audits as required (e.g. UUK and ANUK). These tasks will be supported by members of the Partnership Services team who will undertake specific activities as delegated by the RFCM. Planning & Organising • Maximise the income from the RHS’ estate and services. • To control the Department’s expenditure against the budget; agreed with UoB Finance and the Deputy Director RHS, to implement improvements in efficiency and procedures in order to achieve maximum value for money.
Made with FlippingBook Annual report